Sr Analyst I Infrastructure Services

DXC Technology Inc.; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

DXC Technology Inc. is seeking an experienced infrastructure professional to provide expert technical support, implement and monitor projects, and collaborate on improving system performance. The role requires strong data analysis, problem solving, and industry knowledge.

Ideal candidates will have 5+ years in infrastructure analysis, a Bachelor's degree, and relevant certifications. The company offers an inclusive environment with in-person collaboration and flexible work options in India.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 5+ years of industry experience with at least 2 years in a similar role.
• Proven experience in infrastructure technology analysis.
• Strong data analysis and problem-solving skills.

Responsibilities

• Provide expert technical support in infrastructure services and handle complex inquiries.
• Assist in implementing infrastructure projects and run assigned tasks.
• Continuously monitor and troubleshoot systems for optimal performance.
• Collaborate with the team to improve efficiency and resolve challenges.
• Develop infrastructure documentation including incident reports and configurations.
• Apply deep technical knowledge to address infrastructure problems.
• Follow best practices and standards in service delivery.
• Use critical thinking and technical skills to find solutions.

Skills

Infrastructure analysis

Data analysis

Problem solving

Team collaboration

Education

Bachelor's degree in a relevant field

Advanced degree preferred

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Job Description:

Essential Job Functions:

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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