Sr Analyst Business Systems

Empower Global Business Services India Private Limited; Bengaluru; Hybrid; INR 900,000 - 1,600,000; Full time

Job summary

Empower Global Business Services India Private Limited is seeking an experienced Business Systems Analyst to bridge business requirements with IT solutions in our Insurance Tech domain. You will work on policy administration systems and collaborate with business and technology teams to deliver value.

The role requires 5+ years in business analysis within insurance tech, strong communication, and the ability to translate business needs into technical guidance for developers and QA.

Qualifications

• 5+ years experience as a Business Systems Analyst in technology delivery.
• Strong knowledge of insurance policy administration systems.

Responsibilities

• Bridge business requirements with systems design across all phases.
• Represent the business requirements and design system functionality.
• Ensure the system meets defined business requirements.
• Facilitate meetings, workshops and reviews of deliverables.
• Define strategic vision for key systems with stakeholders.

Skills

Business analysis

Insurance domain knowledge

Stakeholder communication

Education

Bachelor's degree in Computer Science / IT / Business Administration

Tools

Ingenium

Job description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. We are Canada Life Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing. Be your best at Canada Life. Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions to Canada Life. In Ins Tech, the Customer is at the center of what we do. Our Ins Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Insurance Solutions business unit.

What you will do

Bridge business requirements with systems design through all phases of opportunity ideation or problem resolution and systems enhancement. Work closely with business and leadership to understand business needs, requirements, and strategic opportunities.

• Representing the business’ requirements,
• Defining and designing the business functionality of the system,
• Ensuring that the system meets the defined business requirements.
• Participating and facilitating meetings, walkthroughs, workshops, and reviews of deliverables
• Understanding and defining a strategic vision for key systems based on line of business, their needs, known risks and dependencies in partnership with portfolio solutions architects.
• Applying knowledge to help implement solutions to resolve complex problems or capitalize on new ideas
• Helping to uncover and maximize the business / customer / user value of planned initiatives through facilitation, analysis and modeling techniques.

Provide support to Developers and Quality Assurance Analysts during design and build phases. Direct own work through goal setting, time management and planning to meet project deadlines Ensure accuracy and completeness of work to maximize quality, build credibility, and avoid re-work Build effective relationships with colleagues and stakeholders quickly and confidently, to positively influence outcomes Identify and participate in implementing improvement opportunities Identify risks and escal ate issues in timely manner

What you will bring

Ideal candidate has 5+ years working with insurance policy administration systems; experience with Ingenium is preferred 5+ years as a Business Systems Analyst in a Technology delivery environment Accreditation in Business Analysis or equivalent credentials/experience. Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience. Strong knowledge of insurance products and business processes Experience in a project environment preferred, with understanding of testing principles and methodologies and commitment to achieving project goals Effective at analyzing how product changes affect testing requirements Strong interpersonal and communication skills Must be self-motivated, organized and able to multi-task in an environment of changing processes and priorities Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences. Ability to rapidly acquire new knowledge and skills, and apply creative thinking to solve problems Willing to identify what we need to do and take action, rather than wait to be told what to do Must be innovative and open to trying new things

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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Remote and Hybrid Positions

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate homework environment and the required internet connection.

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