Sr. Analyst_ ANZ Resolution

Johnson Controls; Pune City; On-site; INR 80,00,000 - 1,50,00,000; Full time

Job summary

A leading global multi-industrial corporation is seeking a professional with 7-12 years of experience in resolution end-to-end processes. The ideal candidate will have a background in B.com/BBA/MBA/M.Com and demonstrate excellent communication skills. The role includes managing account resolutions, reconciliations, and periodic reporting within a supportive, diverse workplace that values inclusion and individual contributions.

Benefits

Job satisfaction

Outstanding career development opportunities

Qualifications

• 7 to 12 years of experience in Resolution end-to-end process.
• Self-starter, performance and quality oriented.
• Adaptable to learn new processes, concepts, and skills.

Responsibilities

• Escalate and drive pending invoices with BU.
• Reconciliations - GRNI & AP aged items.
• Daily/Weekly/Periodic Reporting.

Skills

Fluent in English (verbal and written)

Good communication skills

Customer-oriented

Flexible work style

Education

B.com / BBA / MBA / M.Com

Job description

Resolution

Who we are?

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Since 1885, we have been innovating to make buildings smarter, safer, more comfortable, efficient, and sustainable. Our extensive portfolio includes building products, technologies, software, and services that transform environments where people live, work, learn, and play.

We help drive meaningful outcomes through a range of systems and digital solutions, enabling buildings to be safer, more comfortable, and more sustainable. Our focus on sustainability includes investing 75% of new product development R&D in climate-related innovations, aiming to achieve net zero carbon emissions before 2040.

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• Asia-Pacific LinkedIn

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What we look for

How will you do it?

This position requires the following experience:

• 7 to 12 years of experience in Resolution end-to-end process
• B.com / BBA / MBA / M.Com
• Fluent in English (verbal and written)
• Self-starter, performance and quality oriented
• Good communication skills
• Customer-oriented with courteous interactions
• Flexible work style, able to work under pressure
• Adaptable to learn new processes, concepts, and skills
• Key Account Resolution
• Escalate and drive pending invoices with BU (pending Q with BU in Maple+, FS2, and Non-PO Platform)
• Reconciliations - GRNI & AP aged items (WD+1, GRNI report; write-off follow-up)
• Open bank reconciling items (PTP responsible)
• Debit balance clean-up
• Daily/Weekly/Periodic Reporting
• AP Aging Analysis
• Ops Review preparation (collaborate with Jonathan CI on data, analysis, etc.)

What we offer:

An exciting and challenging position within a leading global multi-industrial corporation. We provide a stimulating work environment, job satisfaction, and outstanding career development opportunities to grow your talents.

Diversity & Inclusion

We are committed to diversity and inclusion, leading with integrity and purpose. Our High-Performance Culture ensures top talent and innovation. Our D&I mission encourages every employee to contribute to our culture, empowering your voice and fostering a supportive environment.