- 13+ years of experience in software/hardware/development testing using testing methodologies and processes
- Tertiary qualification in engineering/electronics
- Expertise in designing and executing automated tests
- Experience in design and implementation of validation procedures, test plans, and test cases
- Experience in firmware testing, hardware-software integration, and validating low-level embedded software, including creating automated applications to validate embedded firmware
- Hands‑on experience with continuous integration and deployment pipelines, using tools like Jenkins, GitLab CI to automate testing processes and ensure faster releases
- Understanding software development and testing lifecycle
- Experience working with Agile development methodology
- Strong work ethic and possess the ability to work in a team environment as well as independently, multi‑task and adapt to an on‑going, progressively changing work environment.
- Able to demonstrate an example of testing maturity with regards to measurability and repeatability
- Excellent communication skills, both written and verbal
- Occasional travel may be required for business purposes.
- Java or C++ experience
- Proficiency with handling test automation frameworks (eg, TestNG)
- Ability to implement automated regression testing and performance benchmarks
- Proficiency in Linux commands and scripting
- Experience of projects within the retail petroleum automation sector /payments systems
- Knowledge of security aspects like cryptographic algorithms and key management used in EMV transactions.
- Skilled in designing automated solutions for testing middleware functionality and performance.
Job Roles and Responsibilities :
WHAT YOU WILL DO:
Responsibilities include:
1. Leadership and management
- Lead, mentor and guide the QA test team from release perspective
- Responsible for resource planning for the team (budget and additional resource motivation, recruiting, assignments etc)
- Performance management of the team (performance reviews, disciplinary matters)
- Build strong relationships with the team
- Reporting to manager as required
- Develop the skills of the team including development plans for individuals
- Support the company’s HR policies and practices
- Live the company values daily
- Accountable to the quality of platform software deliveries
2. Coordination and planning
- Coordinating and planning Release delivery activities, understanding resource availability, product priorities and customer commitments.
- Track and report progress of release activities to stakeholders, providing transparency and timely updates
- Plans with Test Manager, drives and takes ownership of the release validation schedule in coordination with the Project Manager.
- Lead and mentor QA team members through feedback, motivation and career guidance/growth
- Foster a collaborative team environment that encourages knowledge sharing and continuous learning
3. Communication and reporting
- Information regarding upcoming deliverables gathered, documented and communicated as required
- Works collaboratively with Feature Test team, to understand the new feature additions.
- Works with Test Manager on Release Test plan scope and communicates them to QA team
- Estimate, prioritize, plan and coordinate testing activities, including tracking and reporting with appropriate metrics.
- Representing Test Exit discussions for any platform release and plans for pre‑exit discussions, if necessary
- Ensures that Test Manager and Project Manager are updated and informed of issues and looped into any communications.
- To provide physical support on site or be physically onsite as and when required.
- Ensure that monthly QA KPI metrics, Release QA KPI Metrics are well documented and articulated
- Effective ITP burndown discussions and related metrics are planned and executed.
4. Product Test Expert
- To be a “Go‑To” person for all the release validation related asks – for Flexpay6 Family of devices and products, across platforms.
- Analyze the trend in test pattern (KPI metrics)
- Utilize and develop test improvement plans
- Participate in release readiness reviews and provide expert recommendations on quality and risk assessment.
- Track regression, performance, integration and Security related testing
- Regularly review defects and performance metrics for delivery testing and conduct failure analysis on product issues reported - implement corrective actions to prevent recurrence.
5. Regression validation and documentation
- Contribute to test strategy and test plans from analysis of business requirements, test estimates and development schedules. Ensure Test plan contains complete test coverage of functionality and features delivered
- Create detailed, comprehensive, and well‑structured test plans and test cases that aligns with objectives
- Facilitate execution of test cases thoroughly to identify defects as early as possible in the Software Testing Life Cycle, helping to reduce the Cost of Poor Quality (COPQ)
- Implement repeatable and measurable testing processes, ensuring regression testing covers all delivered functionalities
- Manage testing workload efficiently to meet deadlines without compromising quality.
- Prepare Test Exit Reports adhering to the QA workflow
- Verify accuracy and completeness of delivered software documentation – user guides, specifications
6. Product Testing
- Execute product testing activities necessary for successful delivery.
- Participate in testing performance evaluations , ensuring quality standards are met.
- Ensure versions can be tracked and reverted as required
7. Quality Assurance
- Continually seek ways to improve and enhance the quality assurance process and the process of application development and maintenance.
- Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
- Own QA deliverables for multiple product lines or projects.
- Make recommendations for process improvements where appropriate.
8. Development Process and Continuous Improvement
- Follow agile methodology
- Actively use, advocate, and seek to continuously improve organization procedures and processes for software validation
- Escalate issues and delays in a timely manner
- Evaluate status quo and apply best practice
- Set up and maintain processes and procedures where required
- Reporting around planned activities, progress, and performance
- Use existing systems and processes – JIRA, Confluence, Time Logging, Project Planning etc to plan and execute work
9. Technology
- Keep abreast of product and technology trends.
- Keep abreast of payment certification trends and developments.
- Contribute when required to QA roadmap in conjunction with product management.