SPTS Account Manager

HP; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

HP in India is seeking an SPTS Account Manager to manage key customer accounts and drive growth across the HP TIJ portfolio. The role emphasizes maintaining strong client engagements, coordinating with Ops for timely fulfillment, and updating CRM and OneDrive with performance data and negotiations.

The position requires 8–10 years of sales experience with a proven track record, strong English and local language communication, and familiarity with printing technologies.

Qualifications

• Knowledge of printing technologies and printing industry including both digital and analog.
• Strategic thinking and planning.
• Project management skills
• Good presentation skill and effective communication
• Negotiation skill and closing deals
• Relationship building and maintenance
• Adaptability and resilience
• Self motivation in continuous learning and development

Responsibilities

• Manage existing accounts: maintain engagement and track sales performance, opportunities and feedback.
• Collaborate with Ops on order fulfillment and maintain CRM/account docs.
• Provide monthly rolling forecasts and twice-year POR forecasts.
• Drive revenue growth focused on HP supplies and promote new products.
• Develop loyalty to HP TIJ technology and update accounts in CRM.
• Follow SPTS contract process and ensure agreements are signed timely.
• Collaborate with CQE/AE to resolve product issues and requests.
• Enter new leads, maintain CRM funnel and OneDrive docs for new projects.

Skills

Printing technologies

Strategic thinking

Project management

Presentation skills

Negotiation

Relationship building

Adaptability

Self-motivation

Education

University degree, engineering preferred

8–10 years sales experience

English & local language communication

Printing industry experience preferred

Job description

SPTS Account Manager India

HP s vision is to create technology that makes life better for everyone, everywhere every person, every organization, and every community around the globe. With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, we continue to deliver ground-breaking new technologies to build on our 80+ year legacy of innovation.

Key Role and Responsibility

Managing existing accounts: (20% of time)

• Maintain a good engagement with key accounts and keep a close track on accounts sales performance, deal opportunities, market feedback, competition, etc.
• Collaborate with Ops team on customers order fulfillment.
• Provide rolling sales forecast updates every month and POR forecast updates twice a year.
• Plan and execute programs to drive revenue growth with focus on hp supplies.
• Promote new products in managed territory.
• Drive partner/customer loyalty to hp TIJ technology.
• Keep existing account profile updated in CRM system.
• Maintain account documents in one-drive, including sales performance, contra-rev program, key meetings notes, and competition.
• Follow SPTS contract process and ensure relevant agreements/contracts are signed and updated timely.
• Collaborate with CQE team and AE team to solve product issues and meet customer requests.
• Provide feedback to ww teams regarding products, pricing, customer requests, competitor moves, etc.

Developing new accounts and new projects: (80% of time)

• Actively Explore, screen and evaluate new biz opportunities through new accounts development and/or new projects with existing accounts.
• Enter qualified sales leads and prospect info in CRM timely. Maintain sales funnel info updated in CRM and account documents in one-drive.
• Lead project management in new account development and new project development by following SPTS process.
• Support local marketing programs both in planning and execution, and drive hp TIJ awareness and preference in managed territory.
• Provide market feedback and request for ww product roadmap planning.

Performance measurement:

• Revenue achievement of owned accounts.
• YoY growth and seq growth of owned accounts.
• Partner/customer relationship and loyalty.
• Sales funnel development and maintenance.
• Quality of sales funnel, measured by $ growth opportunity.
• Project management in new account/new projects.
• Account information and sales funnel maintenance in CRM and one-drive.
• Product and market knowledge.
• Internal and external communications.
• Leadership and teamwork.
• Compliance to hp guidelines, policies and process.

Knowledge and Skills:

• Knowledge of printing technologies and printing industry including both digital and analog.
• Strategic thinking and planning.
• Project management skills
• Good presentation skill and effective communication
• Negotiation skill and closing deals
• Relationship building and maintenance
• Adaptability and resilience
• Self motivation in continuous learning and development

Qualifications:

• University degree, engineering degree is preferred.
• 8-10 years of sales experience with good track record.
• Good communication in English and local language
• Printing industry experience is preferred
• Outstanding leadership and teamwork spirit
• People oriented personality

#LI-POST

Job - Sales

Schedule - Full time

Shift - No shift premium (India)

Travel - 50%

Relocation - No

Equal Opportunity Employer (EEO)

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP s EEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.