Specialist – Quality

MSD Malaysia; Pune District; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Merck & Co. seeks a Job Description Specialist – Quality / IMR to support incoming material receipt and release within GQSS, ensuring alignment with cGMP/GxP and regulatory standards.

You will work with global teams to drive timely material release, investigate deviations, and contribute to CAPA development and implementation. The role emphasizes collaboration, data integrity, audit readiness, and leveraging digital tools to enhance efficiency while maintaining compliance and quality standards

Qualifications

• 8–12 years in pharma/biopharma quality operations.
• Strong knowledge of QMS and processes (deviations, CAPA, change control).
• Experience with SAP, LIMS or electronic Quality Management Systems.
• Ability to work with global stakeholders across sites.

Responsibilities

• Perform receipt, review and release of incoming materials per procedures.
• Ensure data integrity and documentation compliance.
• Collaborate with global sites and suppliers to enable timely releases.
• Support investigations, CAPA and root-cause analysis.
• Assist audit readiness and participate in inspections.
• Leverage AI, automation and digital tools to improve quality operations.

Skills

Quality Operations

cGMP Compliance

Data Integrity

Documentation Review

CAPA

Audit/Inspection

Education

Bachelor’s or Master’s in a scientific field

Tools

SAP

LIMS

Veeva

GLIMS

Job description

Job Description Specialist – Quality / Incoming Material Release (IMR)

The Specialist will be part of the Quality team and will be responsible for supporting Incoming Material Receipt and Release activities while contributing to broader Quality Systems, compliance and continuous improvement initiatives within the Global Quality Shared Services (GQSS).

Key responsibilities

• Perform receipt, review and release of incoming materials in accordance with approved procedures, specifications, cGMP/GxP requirements and applicable regulatory standards, ensuring Right First Time and turnaround time KPIs are consistently achieved.
• Review vendor, supplier and external laboratory documentation associated with material receipt and release to ensure compliance with approved internal specifications, applicable pharmacopoeial requirements and Quality standards.
• Complete and maintain all documentation and records in compliance with cGMP/GxP requirements, ensuring accuracy, completeness and data integrity.
• Demonstrate proficiency in relevant Quality and business systems, including Veeva, SAP, GLIMS and other applicable electronic Quality Management Systems.
• Interpret and apply company test specifications, quality standards, procedures and applicable pharmacopoeial requirements in day-to-day activities.
• Collaborate with global manufacturing sites, Quality teams, suppliers, external laboratories and other stakeholders to support timely material receipt and release and resolve issues impacting business continuity.
• Support Quality investigations, root cause analysis, impact assessment, CAPA development and implementation, as applicable.
• Support audit and inspection readiness activities and participate in internal and external audits/inspections, as required.
• Ensure adherence to applicable Quality Systems, procedures, policies and regulatory requirements within the department.
• Identify and contribute to opportunities for process improvement, simplification, standardization, automation and digitization within assigned areas.
• Leverage AI, automation and other digital tools, where appropriate, to simplify routine activities, improve efficiency and enhance Quality operations while maintaining compliance and data integrity.
• Provide training, coaching, guidance and knowledge sharing to junior team members and contribute to building team capability.
• Demonstrate effective teamwork and contribute positively to a collaborative, inclusive and high-performing team environment.
• Take ownership of assigned activities and deliverables, proactively identify risks, resolve issues and escalation appropriately when required.

Qualifications, Skills & Experience

• Bachelor’s or Master’s degree in Pharmacy, Life Sciences, Chemistry, Biotechnology, Biochemistry, Microbiology or a related scientific discipline.
• 8–12 years of relevant experience in the pharmaceutical, biopharmaceutical or healthcare industry, preferably in Quality, Quality Operations, Quality Control, Quality Assurance, material management or related functions.
• Strong practical experience in material receipt, review and release or a comparable Quality Operations environment.
• Working knowledge of Quality Management Systems (QMS) and key Quality processes such as deviations/investigations, CAPA, change control, document management, training and audit/inspection management.
• Experience working with or contributing to Product Quality Reviews (PQRs), including familiarity with the purpose, inputs, data review and quality assessment involved in the process.
• Good understanding of cGMP/GxP requirements and applicable regulatory expectations, with the ability to interpret and apply relevant standards and procedures.
• Experience working with Quality and business applications such as SAP, LIMS and electronic Quality Management Systems.
• Demonstrated ability to work effectively with global stakeholders and cross-functional teams, including manufacturing sites, Quality functions, suppliers and external partners.
• Strong communication, interpersonal and stakeholder-management skills, with the ability to communicate complex Quality topics to different audiences.
• Demonstrated ability to take ownership, make sound decisions, manage priorities and drive assigned activities to completion.
• Experience identifying and implementing process improvements, automation or digital solutions to improve efficiency and simplify day-to-day activities.
• Practical exposure to Artificial Intelligence (AI) tools and their application in day-to-day work, including the ability to identify opportunities to use AI, automation, AI agents or other digital solutions to improve productivity and simplify routine processes.
• Strong team orientation, with demonstrated ability to collaborate, share knowledge, mentor colleagues and contribute to a high-performing team culture.
• Experience working in a Global Quality Shared Services (GQSS) model or globally distributed Quality organization would be an advantage.
• Experience in audit/inspection support and Quality investigations would be an advantage.

Required Skills

• Adaptability, Adaptability, Aseptic Manufacturing, Audit Readiness, cGMP Compliance, Customer Auditing, Data Analysis, Data Integrity, Decision Making, Documentation Review, Efficiency Improvements, FDA Regulations, Interpersonal Relationships, Laboratory Operations, Laboratory Quality Control, Operational Quality, Policy Compliance, Procedure Adherence, Process Implementations, Process Improvements, Process Standardization, Quality Compliance, Quality Control Systems, Quality Inspections, Quality Operations {+ 7 more}

Employment Details

• Employee Status: Regular
• Relocation:
• VISA Sponsorship:
• Travel Requirements:
• Flexible Work Arrangements:
• Hybrid Shift:
• Valid Driving License:
• Hazardous Material(s):
• Job Posting End Date: 09/10/2026

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.