Associate Director – Quality, Compendial Compliance & Analytical Changes

MSD Malaysia; Pune District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

MSD Malaysia is seeking a senior Quality Assurance leader with extensive experience in pharmaceutical manufacturing. The role focuses on analytical standards, change control, and regulatory compliance across our manufacturing network.

The candidate will supervise a team, drive continuous improvement, and ensure conformance to GMP and quality standards while partnering with Regulatory, Manufacturing, and R&D divisions.

Qualifications

• Minimum of 15 years in QA/quality operations within pharmaceutical manufacturing or related field.
• Strong knowledge of GMP, regulatory expectations and lifecycle management of analytical documents.
• Proven leadership, collaboration across departments and ability to drive continuous improvement.

Responsibilities

• Lead analytical standards and change control activities across manufacturing sites.
• Oversee document reviews, change control processes, and regulatory submissions.
• Mentor staff, manage resources, and drive risk-based decision making in a GMP environment.

Skills

Quality Assurance

GMP

Regulatory Compliance

Quality Management

Education

BS degree

Tools

GxP Systems

Job description

Job Description

Our Quality Assurance group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements.

Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network dedicated to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

Essential function(s) includes, but is not limited to: Manages organizational/functional support for activities such as: Analytical Standards and analytical change control, new products, in-line products, packaging, outsourcing, divestitures, compendial compliance, etc. Provides quality oversight for our Manufacturing Division manufacturing sites and laboratories, Regulatory, Divisional Stability, External Quality, Procurement, our Research & Development Division, Technical Operations, etc. Performs the appropriate document review, change control and support activities associated with their position and ensures work is in compliance with all regulatory expectations. Supervises junior staff members and manages appropriate group functions/activities including prioritization of work, resource allocation and issue resolution. The incumbent is responsible for assuring the application of and conformance to, current Good Manufacturing Practices. The incumbent is also responsible for providing input for compliance and organizational objectives as well as for recruiting and mentoring highly technical scientific personnel.

Primary activities include, but are not limited to:

• Supervises and ensures the coordination and maintenance of product, active ingredient, intermediate, raw material, and component Analytical Standards. This may include, but is not limited to addition/deletion/modification to analytical methods, specifications, product numbers, and product descriptions. Ensures that all Quality Standards are maintained in accordance with established divisional and departmental procedures and issued in a timely fashion.
• Ensures and provides Analytical Standard support and coordination for new product introductions and registrations including AS representation in new product teams (Quality, Analytical, and/or Regulatory Sub-teams). Ensures all activities associated with documents are performed in an accurate and timely manner including appropriate reviews, approvals, and issuance of documents.
• Supervises the coordination, evaluation, disposition and implementation of all Analytical Standard changes/modifications in accordance with the Change Request - Analytical (ACR) process. Evaluates and investigates ACRs to determine impact, appropriateness, and prioritization.
• Ensures the review, approval and issuance of Analytical Standards are performed in a timely manner and in compliance with departmental practices and GMP regulations.
• Supervises and aids in the establishment and implementation of guidance, procedures and direction for all departmental activities.
• Strategically, seeks to identify, develop, and employ continuous improvement ideas to benefit the department, organization or division. Provides project leadership and management for departmental and inter‑departmental projects. Balances activities from a business and science perspective. Participates in divisional and inter‑divisional meetings/committees/activities.
• Ensures appropriate level of support and service is provided to all customers and business stakeholders.
• Administers company personnel policies as they apply to group members including the hiring, recommendations of merit and promotional increases and performance management. Recruits, selects, develops and retains high caliber scientific personnel to meet company objectives while adhering to all employment and diversity principles.
• Provides direction and guidance for direct reports, ensures the application of the Performance Management System through establishing clear performance objectives, accurately assessing strengths and developmental needs of employees; effectively training and developing all team members in support of employee development and organizational planning processes; recognizing and rewarding significant achievements. Provides developmental feedback, coaching, and/or mentoring when necessary; in a positive and productive manner, using feedback to help others improve and succeed.

Education

Minimum Requirement: BS degree required, concentrations in life sciences, engineering or related relevant discipline.

Experience and Skills

Minimum of 15 years applied professional work experience working in one or more of the following areas: Change Control, Laboratory Operations and/or Quality operations with laboratory oversight. Strong technical knowledge and high level of technical performance. Understanding our Manufacturing Division change control environment and systems. Ability to lead and work well in teams, managing multiple projects/tasks simultaneously with competing priorities. Strong collaborative and communication skills. Demonstrated leadership skills and behaviors, including enterprise mindset, accountability, inclusion, sound judgment, resilience, decision quality, and the ability to influence and align cross-functional stakeholders across Quality, Regulatory, Manufacturing, Technical Operations, External Quality, Procurement, and Research & Development. Strong business acumen with the ability to balance compliance, scientific rigor, operational priorities, risk management, cost, service levels, and supply continuity while making decisions in a regulated pharmaceutical environment.

Proven ability to build, coach, and develop high‑performing scientific and quality professionals through clear objectives, technical capability building, succession planning, performance feedback, mentoring, career development, and creation of an inclusive environment that strengthens employee engagement and team effectiveness. Advanced technical problem‑solving capability in analytical standards, analytical methods, specifications, laboratory controls, GMP expectations, quality risk management, and lifecycle management of analytical and quality documentation, with the ability to resolve complex scientific, compliance, and operational issues in a regulated pharmaceutical environment. Experience leading compendial surveillance and pharmacopeial change management activities, including interpretation of USP, Ph. Eur., JP, and other applicable global requirements; assessment of applicability to products, methods, specifications, materials, and sites; and timely implementation of required compliance actions. Proven experience reviewing product change controls and analytical change requests, with the ability to evaluate technical justification, regulatory and compendial implications, site and product impact, implementation risk, and required documentation or stakeholder alignment prior to approval. Demonstrated decision‑making capability for impact assessments, including the ability to apply scientific judgment, compliance expectations, quality risk management principles, and business priorities to determine the appropriate disposition, escalation path, implementation strategy, or risk mitigation approach.

Required Skills

Adaptability, API Manufacturing, Combination Products, Consulting, Content Quality Assurance, Design Controls, Employee Training, GMP Auditing, GMP Guidelines, Influencing Skills, Manufacturing Processes, Manufacturing Quality Control, Production Quality, Quality Assurance (QA), Quality Assurance (QA) Standards, Quality Control Management, Quality Initiatives, Quality Management, Quality Management Systems (QMS), Quality Planning, Quality Policy, Quality Standards, Regulatory Compliance, Risk Management, Strategic Planning

Preferred Skills

Adaptability, API Manufacturing, Combination Products, Consulting, Content Quality Assurance, Design Controls, Employee Training, GMP Auditing, GMP Guidelines, Influencing Skills, Manufacturing Processes, Manufacturing Quality Control, Production Quality, Quality Assurance (QA), Quality Assurance (QA) Standards, Quality Control Management, Quality Initiatives, Quality Management, Quality Management Systems (QMS), Quality Planning, Quality Policy, Quality Standards, Regulatory Compliance, Risk Management, Strategic Planning

About Us

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of bio‑pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that’s devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time.

Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.