The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service. Responsibilities include:
Scheduling and supervising customer service representatives, head teller, tellers, safety deposit clerk, and financial service managers in daily tasks and operations.
Conducting performance evaluations that are timely and constructive.
Assisting the manager in efforts to reach profit, performance, and customer service goals.
Overseeing banking services, especially customer service, to ensure excellence; contacting or assisting customers and prospective customers.
Reviewing and managing staffing procedures, ensuring that staff assignments and responsibilities are reasonable, and that salary structure is equitable.