Specialist IS Engineer - Network Operations

Amgen Inc; Hyderabad; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Amgen Inc is seeking a Network Infrastructure Operations Engineer to join their global network operations team in Hyderabad. This role involves maintaining network systems, managing configurations, and ensuring operational continuity. Candidates should have hands-on experience in configuring Cisco equipment and F5 load balancers, and possess a CCNP certification.

The position demands excellent troubleshooting skills and the ability to work in a fast-paced environment. Collaborative teamwork is essential for successful project implementations.

Qualifications

• 8+ years of experience in network infrastructure operations or relevant experience.
• Current CCNP certification is required.
• Proven hands-on experience with Cisco routing and switching.

Responsibilities

• Implement and maintain network infrastructure systems.
• Configure Cisco routing and switching equipment.
• Manage F5 load balancers to ensure application performance.
• Troubleshoot complex network issues.

Skills

CCNP certification

Cisco routing and switching technologies

F5 load balancers

Infoblox DNS, DHCP, IPAM

Network protocols (TCP/IP, OSPF, BGP)

Network security concepts

Education

Bachelor's degree with 8+ years of experience

Master's degree with 6+ years of experience

Diploma with 12+ years of relevant experience

Job description

ABOUT THE ROLE
This onsite role is part of the global network operations team, supporting 24/5 coverage to ensure operational continuity and infrastructure resilience. The engineer will focus on maintaining and enhancing the availability, performance, and security of the global network infrastructure through hands‑on engineering, structured troubleshooting, and continuous improvement.

Success in this role requires a proven track record in Network Infrastructure Operations, with deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers). The ideal candidate will demonstrate strong execution skills, thrive in a fast-paced, matrixed global environment, and collaborate effectively with cross-functional teams. Attention to detail and a commitment to operational excellence are essential. Please note, this is an on‑site role based in Hyderabad.

Roles Responsibilities

• Implement and maintain network infrastructure systems
• Configure and administer Cisco routing and switching equipment
• Manage F5 load balancers to ensure application availability and performance
• Administer Infoblox DNS, DHCP, and IP address management systems
• Troubleshoot complex network issues and implement appropriate solutions
• Perform regular network maintenance and planned upgrades
• Monitor network performance and conduct capacity planning
• Document network architecture, configurations, and procedures
• Implement network security measures and best practices
• Collaborate with cross‑functional teams on infrastructure projects
• Provide technical guidance and mentorship to junior team members

Basic Qualifications and Experience

• Bachelor's degree with 8+ years of experience OR
• Master's degree with 6+ years of experience OR
• Diploma with 12+ years of relevant experience

Functional Skills

Must‑Have Skills

• Previous, or current, CCNP certification (required)
• Proven experience with Cisco routing and switching technologies (required)
• Hands‑on experience configuring and maintaining F5 load balancers (required)
• Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required)
• Strong understanding of network protocols (TCP/IP, OSPF, BGP, etc.)
• Experience with network security concepts and implementation

Good‑to‑Have Skills

• CCIE certification
• Knowledge of automation tools and scripting (Python, Ansible, etc.)
• Familiarity with cloud networking (AWS, Azure, GCP)
• Experience with network monitoring tools
• Knowledge of ITIL practices
• Experience with DevOps, S/W development and scripting
• Experience with Software‑Defined Networking (SD‑WAN)
• Familiarity with network orchestration platforms
• Good knowledge of industry tools

Professional Certifications (please mention if the certification is preferred or mandatory for the role)

• CCNP certification (mandatory)
• CCIE certification (preferred)
• F5 Certified Expert (preferred)
• Infoblox certification (preferred)

Soft Skills

• Excellent troubleshooting and analytical abilities
• Strong communication skills, both written and verbal
• Ability to work in a fast‑paced environment
• Strong organizational and time management skills
• Problem‑solving and critical thinking capabilities
• Team collaboration and knowledge sharing
• Adaptability to changing priorities and technologies

Shift Information

This position requires you to be onsite and participate in 24/5 and weekend on‑call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.