Specialist IS Business Systems Analyst - R&D PPM

Amgen; India; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Amgen is seeking a Business Systems Analyst to evolve R&D PPM capabilities and enable AI-enabled solutions. You will translate business needs into clear product requirements, define epics, features and user stories, and support PI planning with agile practices.

The role collaborates with Product Owners, data owners, and tech teams to ensure data products meet business needs and compliance expectations. Strong domain knowledge in PPM is preferred.

Qualifications

• Bachelor's or Master's degree in a relevant field with 8-13 years of experience.
• Proven experience translating business needs into clear system requirements.
• Hands-on exposure to PPM tools and agile product delivery.
• Familiarity with AI enablement and data-management practices is a plus.

Responsibilities

• Translate business needs into epics, features, and user stories with acceptance criteria.
• Collaborate with Product Owners, System Architects, and SMEs across teams.
• Lead technology assessments covering fit, architecture, data impacts, security, and cost.
• Define and advance roadmaps, PI planning support, and backlog refinement.
• Identify AI-enabled opportunities and enable data-driven decisions for initiatives.

Skills

Business analysis

Planisware

Jira

Confluence

Backlog management

User stories

Agile methods

Stakeholder engagement

Education

Bachelor's degree

Master's degree

Tools

SQL

Data modeling

Job description

As a Business Systems Analyst within our global Commercialization and R&D PPM Technology team, this role will help evolve R&D PPM (Project and Program Management) capabilities. Come join a team that is passionate about innovation and making life better with technology!

In this vital role, you will apply systems, data, and business-process expertise to translate business needs into clear product and system requirements. You will define epics, features, user stories, acceptance criteria, process maps, use cases, data requirements, and test scenarios that enable delivery teams to estimate, plan, and deliver with confidence.

You will support Project and Portfolio Management (PPM), including Planisware-enabled planning, technology assessments, AI enablement, roadmap development, and data-management activities, using structured, consulting-style problem solving to help stakeholders make informed technology and investment decisions.

The ideal candidate will work closely with R&D PPM subject matter experts, process owners, data owners, Product Owners, developers, data engineers, architects, UX designers, QA teams, portfolio leaders, and external partners to ensure applications, data, analytics, portfolio, and AI-enabled solutions meet business, functional, quality, and compliance expectations.

Roles & Responsibilities:

• Collaborate with Product Owners and System Architects to manage business analysis activities, ensuring alignment with business and product goals
• Understand customer needs to shape business processes and product requirements
• Lead structured technology assessments covering business fit, technical fit, architecture alignment, integration and data impacts, security and compliance, cost, risk, scalability, vendor considerations, and implementation readiness; translate findings into decision-ready options, recommendations, business cases, and phased roadmaps.
• Identify and shape AI-enablement opportunities by defining use cases, value hypotheses, data-readiness needs, workflow impacts, responsible-AI considerations, adoption plans, human oversight, and measurable outcomes.
• Develop and maintain integrated product, technology, and capability roadmaps aligned with R&D PPM strategy, business priorities, investment decisions, dependencies, and delivery milestones; support PI planning, backlog refinement, prioritization, release planning, and delivery sequencing.
• Support Project and Portfolio Management (PPM) processes in Planisware, including demand intake, portfolio planning, prioritization, scenario analysis, resource and capacity planning, dependency management, milestone tracking, and portfolio reporting.
• Partner with portfolio and product stakeholders to improve PPM governance, Planisware data quality, reporting consistency, decision support, and adoption.
• Ensure functional and non-functional requirements are documented, traceable, and prioritized in product and release backlogs.
• Clarify requirements, resolve gaps, and facilitate alignment when SMEs or stakeholders have conflicting needs.
• Define and advance data-management practices for ownership, stewardship, definitions, metadata, quality, lineage, access, lifecycle, master and reference data, and governance.
• Work with data engineers, architects, analytics teams, and data owners to ensure data products meet business needs and are usable, trusted, scalable, and compliant.
• Collaborate with Business SMEs and Product Management to prioritize release scopes and refine the Product backlog
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the product team
• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog
• Ensure Acceptance Criteria and Definition of Done are well-defined and understood
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
• Develop and deliver product demonstrations, assessment readouts, roadmap updates, business cases, and recommendations for business, portfolio, SME, and technical stakeholders.
• Maintain accurate documentation of requirements, assumptions, decisions, processes, assessments, roadmaps, user stories, and changes.
• Use Planisware, Jira, Confluence, and related Agile and PPM tools to manage portfolio information, requirements, backlogs, defects, decisions, and delivery activities.
• Work within Agile and Scaled Agile environments to deliver incremental business value.
• Identify opportunities to automate manual activities and improve portfolio management, requirements, testing, data management, and delivery processes undefined

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.

Basic Qualifications and Experience:

Bachelor's or Master's degree and 8-13 years of