Specialist, Information Security

Pearson; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Pearson is seeking a Specialist, Information Security to coordinate web monitoring, data forensics, and client security requests. The role involves investigations, reporting, and consulting on security policies across Pearson Security Services.

The incumbent will collaborate with diverse teams, manage security templates, and support clients globally, including U.S. and international partners. Strong communication and analytical skills are essential.

Qualifications

• Bachelor Degree or equivalent experience in related fields.
• 5 years of investigations or data analysis experience.
• Experience in a client-facing role requiring regular direct interaction with customers and stakeholders.
• Consulting, Big 4 or Public Accounting experience preferred.
• Experience in a Computer-Based Testing industry.

Responsibilities

• Oversee web monitoring and data forensics for assigned clients, coordinating with internal teams and external stakeholders.
• Serve as the primary security point of contact for assigned clients, managing day-to-day communications and reporting.
• Liaise with program management, Pearson teams, clients, and investigative firms as needed.
• Conduct investigations related to candidate misconduct and review testing videos for reporting.
• Maintain boilerplate libraries and ensure security templates reflect current Pearson VUE practices.

Skills

Communication skills

Cross-functional collaboration

Problem solving

Attention to detail

Time management

Education

Bachelor's degree or equivalent

Job description

Job Title: Specialist, Information Security, Security Services

This position will be working collaboratively with many teams across Pearson and Pearson Professional Assessments, including Development, Global Business Solutions, Business Development, Global Business Assurance and Program Management. The specialist, Information Security, provides internal subject matter expertise with regard to Pearson Security Services and supports the operational execution of departmental strategies.

Job Description

This role involves overseeing web monitoring and data forensics services, responding to client security requests, conducting investigations related to candidate misconduct, and managing security templates. The specialist will serve as the primary point of contact for assigned clients, liaise with various internal and external stakeholders, and provide internal and external consulting on information security policies, standards and procedures.

PRIMARY RESPONSIBILITIES (Listed in order of importance with estimated amount of time spent on each task)

60% Web Monitoring and Data Forensics

• Serve as the primary security point of contact for assigned clients, owning day-to-day security communications, leading client discussions, creating client-facing reports, and responding to ad-hoc security inquiries and escalations.
• Liaise with program management, other functional areas within Pearson, clients, external security consultants and investigative firms as needed.
• Conduct web monitoring services for assigned client including online investigation and cyber intelligence gathering.
• Perform data forensics services for assigned client and conduct investigations related to data forensics.
• Produce and provide reporting to assigned client for web monitoring and data forensics.
• Provide internal and external consulting with regard to our information security policies, standards and procedures.

40% Responding to client requests, video reviews, and candidate misconduct investigations

• Respond to ad hoc client security requests in desired timeframes.
• Conduct investigations related to candidate misconduct incidents.
• Review testing session videos in relation to candidate misconduct incident and produce reporting related to review.
• Manage boilerplate library and ensure all security templates reflect Pearson VUE’s current practices and technology.

5% Other duties as assigned

• All employees have a responsibility to co-operate in promoting and maintaining a safe and healthy working environment, and to take reasonable care of their own health and safety at work and that of all other staff that may be affected by their acts or omissions.

Qualifications

Education and Experience

• Bachelor Degree or equivalent experience in related fields.
• 5 years of investigations or data analysis experience.
• Experience in a client-facing role requiring regular direct interaction with customers and stakeholders.
• Consulting, Big 4 or Public Accounting experience preferred.
• Experience in a Computer-Based Testing industry.

Preferred Skills, Knowledge, and Abilities

• Ability to work collaboratively across international teams.
• Ability to follow detailed procedures and ensure a high level of accuracy in documentation and data presentation.
• High ethical standards, with deep commitment to maintaining organizational integrity and continuous improvement.
• Strong proficiency in Microsoft Excel, including data analysis and reporting.
• Excellent written and verbal communication skills.
• Ability to work independently.
• Ability to provide effective training and education to others.
• Ability to systematically and creatively solve problems.
• Results-oriented with strong commitment to tasks.
• Excellent time management and priority setting skills.
• Attention to detail and quality oriented.
• Ability to handle stressful situations.
• Demonstrated ability to communicate effectively with external clients in English.
• Knowledgeable of practices and standards applied in the Computer-Based Testing.

Location and hours

This role is based in Noida, India. It is primarily remote, with a requirement to work from the office two days per month. The position supports global clients, primarily in the U.S., with standard working hours from 3:00 PM to midnight IST. Earlier hours may be worked on in‑office days.

Who we are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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