Specialist- Commercial Reporting & Analytics (CRA)

AstraZeneca plc; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

AstraZeneca plc in Chennai is seeking a Specialist- Commercial Reporting & Analytics (CRA) to drive end-to-end recharge, workforce planning and executive reporting within a multi-service analytics setup.

You will partner with Finance, Service Leads and process owners to deliver accurate data narratives, strengthen controls, and enable informed leadership decisions for investments, personnel planning and delivering medicines to patients.

Qualifications

• 8-12 years of experience in operations management
• Experience with cost allocation, recharges, budgeting and forecasting
• Experience consolidating inputs and presenting accurate reporting to senior stakeholders
• Strong understanding of governance, benefits realization and productivity metrics
• Bachelor’s degree or equivalent in finance, business or operations

Responsibilities

• Lead end-to-end recharge cycle across services with validated assumptions and reconciliations
• Own monthly FTE actuals and forecasts, coordinating hiring and attrition
• Provide analytical support on labour, third-party spend and P&L related matters
• Maintain consolidated tracking of benefits delivery, insourcing and efficiency initiatives
• Produce monthly operational and commercial packs and coordinate quarterly leadership reporting
• Lead governance reviews and drive data accuracy and timely submissions

Skills

Operations management

Finance operations

P&L analysis

Workforce planning

Data analysis

Executive reporting

Stakeholder management

Process improvement

Excel

Power BI

PowerPoint

Education

Bachelor’s degree or equivalent in finance/operations

Tools

Power BI

Excel

PowerPoint

Jira

ServiceNow

Job description

Title: Specialist- Commercial Reporting & Analytics (CRA)

Role purpose Provide end-to-end operational and commercial coordination for CRA, connecting Service Leads, GPOs, Finance and leadership to deliver accurate workforce reporting, recharge management, financial insight and executive governance.

Career Level: D2

About AstraZeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

Introduction to role:

Are you prepared to lead the functional and fiscal rhythm of a sophisticated, multi-service analytics organization? You will turn fragmented inputs into clear decisions that move the business forward. Do you thrive on connecting people, processes and data to create a reliable foundation that leaders trust?

Serving as the CRA Operations Supervisor, you will anchor the monthly operating cadence and quarterly leadership reporting that underpin investment choices, personnel planning and commercial recovery. Your work will convert detailed workforce, demand, recharge and cost information into concise narratives and actions that drive productivity, fund priority work and ultimately help bring medicines to patients faster.

You will partner closely with Service Leads, Finance, process owners and business collaborators to strengthen controls, improve data quality and evolve charging models as services scale. From day one, you will set the pace for reliable submissions, sharp variance explanations and proactive risk management that builds confidence across the leadership team.

Accountabilities:

• Recharge and commercial management: Lead the end-to-end recharge cycle across services, ensuring accurate inputs, validated assumptions and reconciliations to volumes, workforce plans and approved cases. Prevent missed recovery, maintain audit-ready models and support the shift from FTE-based to volume-based charging.


• Workforce planning and FTE governance: Own monthly FTE actuals and forecasts, coordinating hiring, attrition, internal moves and phasing. Explain variances versus budget and plan, keep approvals current, and align capacity with demand, utilization, efficiency and recharge outcomes.


• Financial operations and P&L support: Provide analytical support on labor, third-party spend, internal recharges and efficiency. Track purchase orders and accruals, prepare reconciliations and schedules, and surface risks, opportunities and corrective actions for monthly reviews and planning cycles.


• Benefits, efficiency and business-case governance: Maintain consolidated tracking of benefit delivery, insourcing and efficiency initiatives. Validate assumptions and outcomes with collaborators, align reporting across workforce, recharge and P&L, and highlight realization risks early with practical mitigations.


• Operational and executive reporting: Produce a complete, consistent monthly operational and commercial pack and coordinate leadership reporting on a quarterly basis. Translate sophisticated detail into decision-focused summaries that explain movements, implications and required actions, and drive data consistency and automation across systems and dashboards.


• Collaborator and governance leadership: Act as the central coordination point across Finance, Service Leads, key process coordinators, and Business Leads. Manage a clear calendar for data collection, validation, submission, and follow-up. Lead governance reviews, oversee actions to closure, and influence without authority to set a higher standard for data accuracy and completeness.nes.

Crucial Skills/Experience:

• 8-12 years of meaningful experience in operations management, business operations, commercial operations, finance operations, PMO, workforce planning, shared services or a comparable cross-functional role.


• Demonstrated experience with cost allocation, recharges, budgeting, forecasting, accruals, commercial analysis or P&L support.


• Experience consolidating inputs from multiple teams and presenting accurate reporting to senior collaborators.


• Solid understanding of arguments, benefits realization, productivity measurement and governance processes.


• Bachelor’s degree or equivalent experience or equivalent confirmed experience in finance, business, operations, analytics or a related rigor.


• Commercial and financial competence, with understanding of P&L drivers, labor and third-party costs, recharges, accruals, forecasts and arguments.


• Analytical thinking, with the ability to reconcile sophisticated datasets, identify anomalies, test assumptions and explain variances clearly.


• Collaborator influence, building trusted relationships and influencing senior collaborators without direct authority.


• Executive communication, developing simple, clear summaries from detailed operational and financial information.


• Planning and control, running recurring cycles reliably, maintaining documentation and handling high-reaching deadlines.


• Digital fluency with sophisticated Excel capability and confident use of PowerPoint and Power BI.


• Continuous improvement attitude to simplify processes, strengthen controls and advance reporting automation and data quality.

Desirable Skills/Experience:

• Familiarity with Jira and ServiceNow.


• Experience supporting the transition from fixed headcount billing to usage-based charging, including service catalogues and true-up mechanisms.


• Background in shared services, global operations or multi-service environments with sophisticated collaborator landscapes.


• Proven track record establishing a single source of truth across multiple systems and driving automation in operational and finance reporting.


• Exposure to third-party spend analytics, purchase-order lifecycle management and quarter-end readiness.

Why AstraZeneca:

Here, innovative thinkers and problem-solvers come together to tackle complex challenges with urgency and care, uniting diverse perspectives to unlock bold ideas that make a real difference for patients. You will work shoulder to shoulder with experts across subject areas, with the tools, data and support to test assumptions, take smart risks and turn insights into action. We value kindness alongside ambition, bringing unexpected teams into the same room to challenge convention and build resilient solutions that scale—so your contribution directly powers breakthroughs in science and the business systems that support it.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

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AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work is. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.