Specialist Business Operations Analyst

AT&T; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

AT&T in Bengaluru, India is seeking an experienced Project/Program Administrator to oversee daily administrative operations, coordinate events, and maintain documentation. You will work with multiple departments to improve process efficiency and manage procurement activities while supporting day-to-day workplace needs.

You will develop dashboards and reports using Excel, prepare presentations for leadership, and help track initiatives with clear milestones.

Qualifications

• Bachelor’s degree in business administration, project management, or related field.
• 5+ years of experience in project management.
• Knowledge of PM methodologies and tools.

Responsibilities

• Oversee daily administrative operations and coordinate division events and logistics.
• Coordinate with departments to streamline processes and improve efficiency.
• Maintain and update documentation, records, and databases.
• Coordinate with Transport Office and helpdesk to address employee requests and day-to-day operations.
• Manage procurement activities including purchase requests and order tracking.

Skills

Project management

Analytical thinking

Communication

Organizational

Independent work

Education

Bachelor's degree in business administration or related field

Tools

MS Project

JIRA

Asana

MS Office (Excel)

Job description

Key Responsibilities:

Administrative Functions:

• Oversee daily administrative operations and ensure smooth execution of tasks, including the coordination of division events and related logistics.
• Coordinate with various departments to streamline processes and improve efficiency.
• Maintain and update documentation, records, and databases.
• Coordinate with the Transport Office and helpdesk to address employee requests, resolve service issues, and support day-to-day workplace operations.
• Manage employee coordination and procurement activities, including purchase requests, order tracking, and follow-up with relevant stakeholders.

Metrics Management:

• Develop and implement systems to track and report key performance metrics, including recurring reports and dashboards.
• Analyze data using Microsoft Excel, including pivot tables, to identify trends, insights, and areas for improvement.
• Prepare detailed reports and Microsoft PowerPoint presentations for leadership.

Initiative and Program Tracking:

• Plan, execute, and monitor various initiatives and programs within the division.
• Establish timelines, milestones, and deliverables for each project.
• Ensure projects stay on track and within scope, budget, and time constraints.
• Identify and mitigate risks and resolve issues as they arise.

Stakeholder Communication:

• Serve as the primary point of contact for project-related communications.
• Facilitate meetings, workshops, events, and collaboration sessions with stakeholders.
• Provide regular updates on project status, progress, and outcomes.

Team Collaboration:

• Work closely with cross-functional teams and collaborate with stakeholders across departments to ensure alignment and cooperation.
• Foster a positive and productive working environment.
• Provide guidance and support to team members as needed.

Qualifications:

• Bachelor’s degree in business administration, Project Management, or a related field.
• Proven experience (5+ years) in project management, preferably in an administrative or metric-driven role.
• Strong understanding of project management methodologies and tools.
• Excellent analytical, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, JIRA, Asana) and MS Office Suite, particularly Microsoft Excel (including pivot tables and data analysis) and Microsoft PowerPoint for reporting and presentations.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• PMP or similar project management certification is preferred.

Additional Skills:

• Experience in a technology or software development environment is a plus.
• Knowledge of data analysis and visualization tools (e.g., Tableau, Power BI) is advantageous.
• Familiarity with Agile and Scrum methodologies is beneficial.

Weekly Hours: 40

Time Type: Regular

Location: Bangalore, India, Chennai, India

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.