Specialist - Authentication Operations

Charles Schwab India; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Competitive compensation

EPF/Gratuity

Medical insurance

Paid time off

EAP and wellbeing programs

Transit and meal benefits

Job summary

Charles Schwab India is seeking a security operations professional to support PKI lifecycles, cipher management, SSH key handling, and PAM services in an enterprise setting. You will collaborate with engineers and project teams to implement automation and deliver meaningful metrics that reduce risk and improve security posture.

The role emphasizes incident escalation, cross-functional communication, and building robust security processes in a fast-growing India operation, embedded in a Fortune

Qualifications

• Experience with PKI, ciphers, and SSH keys in enterprise environments.
• Knowledge of Privileged Access Management (PAM) enterprise applications.
• Ability to develop automation and reporting metrics via APIs.
• Experience collaborating in Agile teams with product managers and engineers.
• Strong technical writing and clear communication throughout projects.

Responsibilities

• Support PKI, cipher management, SSH keys, and PAM services.
• Serve as liaison for escalation to project and engineering teams.
• Troubleshoot supported technologies and deliver automation capabilities.
• Develop and report metrics across all supported products.

Skills

PKI concepts

Cipher Management

SSH key management

Privileged Access Management (PAM)

Automation with API

Dashboard reporting

Job description

Job Description

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

The Data Protection Operations – Key & Certificate Management team provides specialized security analyst expertise, escalation support, and continuous process improvement as part of the Schwab Cybersecurity Services organization. The team supports service fulfillment and troubleshooting for technologies and the associated tools used to manage them, with the goal of reducing risk and aligning business requirements with established security standards. In addition, the team develops and delivers guidelines and best practices for managed security services in accordance with security policies and standards.

This role is responsible for supporting enterprise-level initiatives related to Public Key Infrastructure (PKI), Cipher Management, Secure Shell (SSH) keys, and Privileged Access Management (PAM) services. The role also serves as a liaison for escalation to project and engineering teams when necessary. Additionally, it includes responsibility for troubleshooting supported technologies, as well as delivering automation capabilities and reporting metrics across all supported products.

Key Responsibilities

• Intermediate understanding of current technologies and their future direction of Public Key Infrastructure (PKI), Ciphers, and Secure Shell (SSH) Keys with the knowledge of key management concepts, patterns, and best practices.
• Understanding Identity and Access Management at an Administrator level with the expertise and background of a Privileged Access Management enterprise application.
• Knowledge of automation experience leveraging Application Programming Interface (API) and provide key metrics for supported applications.

What you have

Required Qualifications

• Works collaboratively with other technical staff who are also responsible for other aspects of the systems.
• Participating in agile teams alongside product managers, solution owners, and leads, and other specialists.
• Providing technical support and mentoring staff on other teams.
• Develop and document procedures for the team
• Identify and communicate recommended/required process improvements
• Coordinate development, testing, and implementation for supported applications through automation
• Taking responsibility for the quality of the work under their control.
• Develop dashboard reporting metrics for leadership

Preferred Qualifications

• Strong technical writing skills.
• Strong diagnostic and problem-solving skills.
• Working knowledge of security technologies and associated products.
• Customer and business focused.
• Ability to work effectively as part of a team and ensure successful delivery

What’s in it for you

Our Base Benefits, Wellbeing, And Total Rewards Include

• Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
• Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more
• Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage
• Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)
• Childcare (creche) reimbursement for eligible employees
• Transportation and meal benefits that support your day-to-day work
• Group life, personal accident, and critical illness insurance