Specialist Audit, Client Delivery - Incent

Ansira Partners II; India; On-site; INR 350,000 - 450,000; Full time

Job summary

Ansira Partners II is seeking a detail-oriented professional to manage end-to-end claims workflows and ensure policy-based reimbursements are accurate. The role requires strong communication, teamwork, and the ability to multitask in a fast-paced environment.

You will also review marketing materials for compliance, support post-campaign materials checks, and coordinate with partners while handling inquiries via calls, emails, and chats. A business/finance degree is required.

Qualifications

• Bachelor's or postgraduate degree in business or finance.
• Claims experience is preferred.
• Experience in a fast-paced office environment providing customer service.

Responsibilities

• Monitor claims from start to finish, verifying and updating information on submitted claims and supporting documentation, reviewing the policy to determine which charges are eligible for reimbursement.
• Review marketing materials against an established set of guidelines and brand standards.
• Conduct primary and/or secondary review of post campaign activities to determine whether materials were executed as specified in program guidelines.
• Communicate status to partners.
• Report issues with website functionality.
• May perform quality control checks at the pre-payment level to ensure accuracy and compliance with program guidelines (QC).
• Resolve calls, emails, and chats and document communications appropriately.

Skills

Verbal communication

Written communication

Time management

Teamwork

Multitasking

Independent work

Education

Bachelor's degree in business/finance

Postgraduate degree in business/finance

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Shift - 6 PM to 2:30 AM IST or flexible (as per business requirement)

Essential Duties and Responsibilities:

• Monitor claims from start to finish, verifying and updating information on submitted claims and supporting documentation, reviewing the policy to determine which charges are eligible for reimbursement
• Review marketing materials against an established set of guidelines and brand standards
• Conduct primary and/or secondary review of post campaign activities to determine whether materials were executed as specified in program guidelines
• Communicate status to partners
• Report issues with website functionality
• May perform quality control checks at the pre-payment level to ensure accuracy and compliance with program guidelines (QC)
• Resolve calls, emails, and chats and document communications appropriately

Education/Experience Required:

• Strong verbal and written communication skills
• Bachelor's or Post Graduate degree in a business, or finance field
• Claims Experience preferred
• Experience in a fast-paced office environment providing customer service
• Proven technical competence including experience with Microsoft Word, Excel and Outlook
• Strong attention to detail and excellent time management
• Ability to organize work, multitask and meet deadlines
• Exceptional ability to work within a team environment
• Demonstrated ability to work independently
• A natural curiosity and eager desire to learn