Spanish Language Specialist

Oracle; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Oracle is seeking a Cash Application Analyst – Spanish to manage customer payments for LAD countries from GFIC. The role identifies incoming payments and applies them to AR invoices, while investigating unapplied cash, unidentified receipts, short payments, and overpayments.

Collaboration with Spanish-speaking customers, Collections, AR, Sales, and internal teams ensures timely and accurate cash posting and reconciliations.

Qualifications

• Spanish-language proficiency appropriate for customer and operational interactions.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve unapplied cash and overpayments.
• Collaborate effectively with customers, Collections, AR, Sales and other stakeholders.
• Maintain accurate records and reporting and support month-end activities.

Responsibilities

• Manage customer-payment activities for LAD countries.
• Identify receipts and apply payments to AR invoices.
• Ensure timely and accurate cash posting.
• Maintain payment records and supporting documentation.
• Research and resolve unapplied cash.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and next steps.
• Coordinate missing payment/remittance information with stakeholders.
• Collaborate with customers and Collections to allocate payments.
• Partner with AR, Sales and other teams to resolve issues.
• Use Spanish where required to support LAD operations.
• Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support month-end close activities.
• Maintain accurate operational records and reporting.

Skills

Spanish language

Payments application

AR reconciliation

Attention to detail

Tools

Oracle ERP

Job description

The Global Finance Information Center (GFIC) supports centralized finance operations. Within Accounts Receivable, the Cash Applications function manages customer-payment activities and helps ensure receipts are accurately identified, applied, reconciled, and reflected against the appropriate customer invoices.

This position supports LAD countries and works closely with customers, Collections, Accounts Receivable, Sales, and other internal teams to resolve payment-application issues and maintain accurate customer accounts.

Job Summary:

The Cash Application Analyst – Spanish is responsible for managing customer payments for LAD countries from GFIC.

The role identifies incoming customer payments and accurately applies them to the appropriate Accounts Receivable invoices. It investigates and resolves unapplied cash, unidentified receipts, short payments, overpayments, and other payment discrepancies.

The analyst collaborates closely with Spanish-speaking customers, Collections, AR, Sales, and other internal stakeholders to support timely and accurate cash posting. The position also performs reconciliations, supports month-end activities, maintains records and reporting, and contributes to process improvement and root-cause resolution.

Key Responsibilities:

Cash Application

• Manage customer-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.
• Research and resolve unapplied cash.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine appropriate next steps.
• Work with relevant stakeholders to obtain missing payment or remittance information.
• Collaborate closely with customers and Collections to identify payments and determine appropriate invoice allocation.
• Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
• Use Spanish-language capability where required to support LAD customer-payment operations.
• Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support relevant month-end close activities.
• Maintain accurate operational records and reporting.

Process Improvement

• Identify recurring cash-application issues.
• Support root-cause analysis of recurring payment discrepancies.
• Identify opportunities to improve cash-application accuracy and efficiency.
• Contribute to process improvements that reduce recurring payment-application issues.

Mandatory Requirements

Based on the supplied hiring requirement and responsibilities:

• Spanish-language proficiency appropriate for the customer and operational interactions required by the role.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve:
• Unapplied cash
• Overpayments
• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month-end activities.
• Strong attention to detail and problem-solving capability.

Good-to-Have:

• Experience supporting LAD/Latin America customers or Finance operations.
• Experience in a global shared-services, GFIC, GBS, or captive Finance environment.
• Experience with Oracle ERP or other ERP/cash-application systems.
• Experience handling refunds, chargebacks, payment-on-account, unapplied cash, or complex payment matching.
• Experience supporting process improvement, operational reporting, or automation initiatives.
• Experience working with multinational customers and geographically distributed Finance teams.