Spa Therapist

Westin Hotels & Resorts; Mumbai; Sur place; INR 279 000 - 502 000; Plein temps

Résumé du poste

Westin Hotels & Resorts in Mumbai is seeking a Spa Massage Therapist to deliver professional massage and body treatments to guests. You will assess guest needs, maintain equipment, and ensure a safe, comfortable experience while promoting spa services and retail offerings.

The role requires a state or regional massage license and at least one year of related experience. The position is full-time and on-site at our Goregaon East location, with strict adherence to cleanliness and safety standards

Qualifications

• License or Certification: State or Regional Massage License.
• Related Work Experience: At least 1 year of related work experience.

Responsabilités

• Provide massage services to guests using props and/or products.
• Assess guest needs and contraindications before beginning service.
• Escort guests to and from treatment rooms.
• Promote and sell spa services including retail offerings related to the Spa.
• Clean, maintain, and sterilize tools and treatment areas.
• Maintain cleanliness of workstation and treatment room throughout shift.

Formation

Technical, Trade, or Vocational School Degree

Description du poste

Job Description

Additional Information

Job Number26131232

Job CategorySpa

LocationGoregaon East, International Business Park, Oberoi Garden City, Mumbai Mahar 400063, India VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Position Summary

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

Required Qualifications

License or Certification: State or Regional Massage License

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.