Spa Receptionist

Marriott Hotels India; Bengaluru; On-site; INR 250,000 - 420,000; Full time

Job summary

Marriott Hotels India is seeking a Spa Receptionist to support guest experiences at our Bengaluru spa. You will manage reservations, confirm appointments, and assist guests with payments while promoting spa services and retail options. Excellent communication and a polished appearance are essential.

The role requires a high school diploma or GED with no mandatory prior experience. This is an on-site, full-time position at our Bengaluru location.

Qualifications

• Education: High school diploma or GED.
• No prior related work experience required.
• No supervisory experience expected.

Responsibilities

• Promote spa services and process reservations and appointments.
• Check in guests, assist with payments and receipts.
• Provide information about spa services and retail offerings.

Skills

Customer service

Reservation software

Cash handling

Education

High school diploma or GED

Job description

Spa Receptionist POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.