Sourcing Manager (Procurement Operations)

Visa; Bengaluru; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

A global payments technology leader in Bengaluru is seeking a Sourcing Manager to manage procurement operations. The role involves leading a team to meet performance targets, enhancing procurement processes, and ensuring compliance with global policies. The ideal candidate has over 10 years of relevant experience, strong analytical skills, and a solid understanding of procurement operations. This hybrid position offers a dynamic work environment with competitive opportunities for growth.

Qualifications

• 10+ years of relevant work experience in procurement.
• Proven experience leading teams in procurement operations.
• Strong understanding of Source‑to‑Pay processes.

Responsibilities

• Manage a team to achieve procurement targets.
• Conduct SLAs/KPIs analysis and implement improvements.
• Collaborate with teams to ensure compliance with policies.

Skills

Procurement Operations expertise

Analytical skills

Team leadership

Process improvement

Financial modeling

Communication skills

Education

Bachelor's Degree

Advanced degree (MBA, JD, etc.)

Tools

Ariba

Coupa

Oracle

Microsoft Office

Job description

Sourcing Manager (Procurement Operations)

Visa is a world leader in payments and technology, with over 259 billion payment transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose‑driven industry leader. Join us today and experience Life at Visa.

Job Description

The primary purpose of this position is to manage a global procurement operations team. The role guides internal business partners through daily activities within the contract and purchasing processes while ensuring adherence to compliance regulations in accordance with Visa’s Global Sourcing and Procurement policies and procedures.

Responsibilities

• Manage a motivated team of procurement operations professionals to deliver defined targets of SLAs/KPIs for cycle time and quality.
• Perform root cause analysis of SLAs/KPIs and fix problems at source via process changes, system enhancements, or policy changes.
• Act as Global Process Owner for P2P, collaborating with upstream and downstream teams to ensure 100% compliance with Visa policies and procedures.
• Maintain all process documents and identify opportunities for standardization, simplification, and automation.
• Embrace GenAI tools, identify process improvement opportunities, and execute them by coordinating with global, cross‑functional teams.
• Perform spend analytics and identify opportunities for running e‑Sourcing and e‑Auctions in partnership with category teams.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
10 or more years of relevant work experience with a Bachelor’s Degree or an advanced degree (e.g., Masters, MBA, JD, MD).

Preferred Qualifications
12 or more years of work experience with a Bachelor’s Degree or an advanced degree (e.g., Masters, MBA, JD, MD).
Bachelor’s Degree required, advanced certifications like CPSM, CIPS desired.
At least 10 years of progressively responsible experience as a Procurement Operations / P2P professional with deep understanding of the Global Source‑to‑Pay process, preferably with a major financial institution.
At least 3 years of experience leading teams.
In‑depth understanding of the Global Source‑to‑Pay function, procurement policies and procedures, and their application to the processing of center transactions (e.g., processing purchase requisitions, processing purchase orders, modifying purchase orders, executing bidding for transactions, and executing RFPs).
Experience managing three or more sub‑processes within procurement operations (PR review, sourcing helpdesk, e‑Sourcing/e‑Auctions, analytics, supplier onboarding).
Ability to identify, pursue, and manage multiple initiatives simultaneously and deliver superior results.
Strong analytical, financial modeling and problem‑solving skills.
Strong planning and organization skills and business judgment, including the ability to anticipate the impact of decisions/initiatives.
Strong written and verbal communication, interpersonal and presentation skills, and the ability to influence and communicate effectively.
Candidate must be driven, self‑motivated, and a strong team player.
Proficiency in purchasing systems and organizational interfaces (including Ariba, Coupa, ZIP, Oracle, etc).
Proficiency in Microsoft Office: Co‑Pilot, Outlook, Teams, Excel, Word, PowerPoint.
Experience implementing process improvements using automation and GenAI tools.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.