Solutions Architect

Genpact; Bengaluru; On-site; INR 4,200,000 - 6,400,000; Full time

Job summary

Genpact in Bengaluru seeks an experienced Lead AEM Architect to design and deliver enterprise-scale Adobe Experience Manager solutions. You will own architecture, lead multiple workstreams, and drive integration across CMS, DAM, CRM, CDP, commerce, analytics, and more.

You will guide teams as a player-coach, shaping standards, governance, and best practices while engaging with client stakeholders and delivery leadership. Strong cloud-focused AEM expertise is essential.

Qualifications

• 10+ years of enterprise web platform development and architecture experience.
• 7+ years of hands-on Adobe Experience Manager experience.
• 5+ years of experience with AEM as a Cloud Service.
• Strong experience designing and delivering enterprise integrations.
• Experience implementing headless and hybrid-headless AEM architectures.
• Experience engaging directly with client stakeholders and leading technical discussions.

Responsibilities

• Own solution architecture and technical direction for large-scale AEM programmes.
• Design scalable, secure, and maintainable AEM solutions aligned with enterprise architecture standards.
• Define headless, hybrid-headless, and traditional delivery patterns based on business requirements.
• Establish architecture guardrails, coding standards, and implementation best practices.
• Evaluate technical trade-offs and guide teams through architecture decisions.
• Create reusable integration patterns and reference architectures.
• Lead architecture and implementation for integrations with Adobe Experience Platform, CRM, and commerce systems.
• Lead React-based front-end applications consuming AEM content services.
• Drive delivery quality, estimation validation, and technical risk management.

Skills

AEM

AEM as a Cloud Service

Headless architecture

React-based front-end

GraphQL

Enterprise integrations

Client stakeholder management

Leadership & delivery

Tools

Edge Delivery Services (EDS)

GraphQL APIs

CI/CD / DevSecOps

Job description

We are seeking an experienced Lead AEM Architect to lead the design and delivery of enterprise-scale Adobe Experience Manager solutions for complex digital transformation programmes. This role requires ownership of technical architecture, delivery leadership across multiple workstreams, and accountability for solution quality, scalability, integrations, and business outcomes.

The ideal candidate will bring deep expertise in AEM as a Cloud Service, headless architecture, React-based front-end implementations, and enterprise integrations across multiple platforms and channels. You will act as a player-coach, providing architectural guidance while leading development teams and partnering with client stakeholders, solution architects, product owners, and delivery leadership.

This role is particularly suited for candidates who thrive in highly integrated ecosystems involving CMS, DAM, CRM, CDP, commerce, identity, analytics, and third-party platforms.

Must-Have Qualifications

• 10+ years of enterprise web platform development and architecture experience.
• 7+ years of hands-on Adobe Experience Manager experience.
• 5+ years of experience with AEM as a Cloud Service.
• Strong experience designing and delivering enterprise integrations.
• Experience implementing headless and hybrid-headless AEM architectures.
• Experience engaging directly with client stakeholders and leading technical discussions.
• Ability to define architecture standards, engineering practices, and delivery governance.

Good to Have

• Adobe Certified Professional or Expert certifications.
• Experience with Edge Delivery Services (EDS).
• Adobe Experience Platform (AEP) integration experience.
• Adobe Commerce integration experience.
• Adobe Workfront and Fusion exposure.
• Experience with GraphQL and composable architecture patterns.
• Knowledge of CI/CD, DevSecOps, and cloud-native delivery practices.

Key Responsibilities

Architecture & Technical Leadership

• Own solution architecture and technical direction for large-scale AEM programmes.
• Design scalable, secure, and maintainable AEM solutions aligned with enterprise architecture standards.
• Define headless, hybrid-headless, and traditional delivery patterns based on business requirements.
• Establish architecture guardrails, coding standards, and implementation best practices.
• Evaluate technical trade-offs and guide teams through architecture decisions.
• Create reusable integration patterns and reference architectures.

Enterprise Integrations

• Lead architecture and implementation for integrations with:
• Adobe Experience Platform
• CRM platforms
• Commerce systems
• Identity providers
• Marketing automation solutions
• Analytics and personalisation platforms
• Custom enterprise APIs
• Design event-driven and API-first integration architectures.
• Define API governance, security models, and performance strategies.

Headless & Front-End Delivery

• Define and implement AEM Headless architectures using Content Fragments and GraphQL.
• Lead React-based front-end applications consuming AEM content services.
• Guide component architecture, state management, performance optimisation, and accessibility compliance.
• Establish best practices for scalable front-end engineering.

Delivery Leadership

• Lead multiple development teams and technical leads.
• Own delivery quality, estimation validation, and technical risk management.
• Drive architecture reviews, code reviews, and technical governance processes.
• Serve as the escalation point for critical technical issues.
• Coordinate delivery across architecture, engineering, QA, DevOps, and business teams.

Client & Stakeholder Management

• Serve as the primary technical point of contact.
• Lead technical workshops, discovery sessions, and architecture reviews.
• Translate complex technical concepts into business-friendly language.
• Build trusted advisor relationships with client stakeholders.

Core Technical Skills

AEM Platform

• AEM Sites
• AEM Assets
• AEM as a Cloud Service
• Edge Delivery Services (EDS)
• Universal Editor
• Content Fragments
• Experience Fragments
• GraphQL APIs
• Dispatcher and CDN architecture
• HTL
• JCR
• OSGi
• REST APIs
• GraphQL
• Webhooks
• OAuth / SSO
• API Security Patterns

Front-End Technologies

• React.js
• TypeScript
• Next.js
• HTML5
• CSS3
• SASS
• Component-driven architecture
• GitHub Actions / Azure DevOps
• Performance Optimisation
• Security Best Practices
• Monitoring and Observability
• Cloud-Native Delivery Models
• Lead AEM delivery for a project or platform.
• Own solution design and technical direction.
• Make sound architectural decisions for complex implementations.
• Mentor engineers and technical leads while remaining hands-on when necessary.
• Drive engineering standards, accountability, and delivery excellence.
• Manage day-to-day technical client relationships.
• Lead development workstreams and validate estimates.
• Act as a technical SME during solutioning and presales activities.
• Partner with project leadership to identify and mitigate delivery risks proactively.
• Promote reusability, maintainability, and operational excellence across engagements.

Soft Skills & Cultural Fit

• Strong leadership presence with the ability to influence without authority.
• Excellent communication and stakeholder management skills.
• Ability to navigate ambiguity and make informed decisions.
• Strong coaching and mentoring mindset.
• High accountability and ownership orientation.
• Calm and effective in high-pressure situations.
• Collaborative and team-first approach.
• Strong problem-solving and analytical thinking skills.
• Comfortable operating in fast-paced enterprise environments.