Solution Sales Expert - Supply Chain Management - Plan to Deliver

SAP; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Constant learning and skill growth

Great benefits

Job summary

A leading technology company is looking for a Solution Sales Expert in Supply Chain Management to drive cloud revenue and customer success. This role requires a strategic leader who understands sales and inspires transformation through AI innovation. Candidates should have extensive experience in account management, solution sales, and stakeholder engagement, ideally with 10-15 years in technology or consulting. Join this dynamic team to shape the future of commerce while prioritizing continuous development and well-being.

Qualifications

• 10-15 years of practitioner experience with a management consulting profile.
• Experience in solution sales or customer success roles.
• Strong understanding of AI and innovation trends.
• Ability to influence C-suite executives.

Responsibilities

• Develop and execute strategic account plans aligned with customer goals.
• Drive end-to-end customer value journey with domain expertise.
• Identify and develop new business opportunities within existing accounts.
• Conduct strategic discovery and deliver persuasive pitches.
• Collaborate with internal teams to maximize market impact.

Skills

Account management

Customer value realization

Solution sales

Relationship building

Negotiation

Education

Bachelor’s degree in Business, Marketing, IT

Job description

Solution Sales Expert - Supply Chain Management

Join to apply for the Solution Sales Expert - Supply Chain Management role at SAP

At SAP, we keep it simple: you bring your best to us, and we bring out the best in you. We are builders across more than 20 industries, touch 80% of global commerce, and we need your unique talents to shape what’s next. The work is challenging – but it matters. You will find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role Overview

The Solution Account Lead (SAL) is a strategic leader who combines deep SAP expertise, business acumen, and end‑to‑end solution domain knowledge of SCM to drive LoB cloud revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader. The SAL shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution—supporting both specific Lines of Business (LoB) and the overall “One SAP” strategy.

Key Responsibilities

• Account Ownership & Strategy: Serve as the LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and broader account plans by account team.
• Drive End‑to‑End Customer Value Journey with Domain Expertise: Provide SCM domain expertise and thought leadership to understand and address high‑priority business challenges. Lead end‑to‑end process mapping and the customer value journey, owning the transformation roadmap for the LoB.
• Pipeline & Opportunity Management: Identify and develop new business opportunities within existing accounts, contributing to pipeline growth and revenue targets.
• Product Success & Innovation: Drive go‑to‑market for new products, engage early with customers, validate solutions, and influence the product roadmap. Lead AI and innovation initiatives (e.g., BDC, Knowledge Graphs, scalable PoCs, Joule agents).
• Enablement, Demos & Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programs. Collaborate with Demo & Learning teams to provide updated assets and trial environments as part of scalable enablement programs as well as customized demos, POCs and prototypes with customer specific data.
• Value Proposition & Executive Engagement: Collaborate with value advisors to create compelling narratives articulating ROI, value leakage and competitive advantages. Conduct strategic discovery, run value leakage, AOTP workshops and deliver persuasive pitches with ways of solving distinct customer business/buying‑center challenges to accelerate executive buy‑in and drive demand independently of RFPs.
• Commercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
• Adoption & Consumption: Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption teams to ensure successful delivery of SCM solutions and services, monitoring outcomes and driving continuous improvement to maximize customer value.
• Customer Success & Field Impact: Own LoB deal cycles, renewals, enablement, and executive engagement. Elevate customer discussions to prioritize investment and drive measurable outcomes.
• Relationship Building & Governance: Drive C‑suite engagements and Buying Center Alignment by fostering long‑term high‑value relationships and convert executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs).
• Ecosystem & Partner Engagement: Own relationships with strategic consulting partners (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co‑innovate, develop joint go‑to‑market strategies, and shape disruptive solutions.
• Collaboration & Orchestration: Align closely with Sales, Product, and Marketing to ensure SAL impact is fully integrated into the go‑to‑market engine with tailored GTM approach. Drive joint accountability and coordination across internal stakeholders for maximum market impact.
• Competitive & Industry Expertise: Maintain deep technical and functional knowledge across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.

Qualifications & Competencies

• Bachelor’s degree in Business, Marketing, Information Technology, or related field.
• Management consulting type profile with 10-15 Years Industry or Practitioner experience; Executive relationship building skills with proven C‑suite influence.
• B2B enterprise experience with multi‑stakeholder SaaS cycles, plus top‑tier consulting and deep industry expertise.
• Proven experience in account management, solution sales, or customer success roles.
• Strong understanding of solution sales, customer value realization, and account planning methodologies; Expansion selling track record (account growth).
• Deep SAP and domain expertise, with strong understanding of AI and innovation trends.
• Maps value levers and tell a quantified ROI storytelling and compelling business case creation.
• Strategic thinking, business acumen, relationship building and client advocacy skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to work collaboratively in a matrixed environment and influence without direct authority.
• Analytical mindset with a focus on problem‑solving and continuous improvement.
• 12 plus years’ experience in a quota carrying role.
• 4 plus years’ domain experience in applicable sub solution area like SCM‑Network or SCM‑Plan to Deliver domain either from related industry or consulting.

Why This Role Matters

The SAL is pivotal in shaping SAP’s market leadership by delivering transformative solutions, driving innovation (especially in AI), and orchestrating value across the customer lifecycle. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail].

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process: For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Requisition ID: 444380 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: