Solution Expert

Orange Business; Gurugram District; Hybrid; INR 1,000,000 - 2,000,000; Full time

Benefits offered by this job

Global opportunities

Hybrid work environment

Upskilling and training

Career growth

Culture & well-being

Referral rewards

Job summary

Orange Business is seeking a capable voice network specialist to provide Level3 support and design innovative solutions for customers. You will work on SIP-based services, troubleshoot PRI/SIP issues, and mentor new team members in a global, hybrid work environment.

Join a multinational team that emphasizes automation, innovation, and independent operations across diverse client environments.

Qualifications

• Experience with SIP and voice services
• Hands-on network troubleshooting
• Ability to work on cross-functional projects

Responsibilities

• Implementation/Level3 support of complex Voice services
• Designing solutions for new and existing customers
• Enabling new comers in BTG team
• Complete knowledge of SIP
• Working knowledge on Voice tools
• Hands on knowledge on troubleshooting PRI, SIP issues

Skills

SIP

Voice tools

PRI troubleshooting

Level3 support

Automation

Independent operation

Job description

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About The Role

• Implementation/Level3 supoort of complex Voice services
• Designing solutions for new and existing customers
• Enabling new comers in BTG team
• complete knowledge of SIP
• working knowledge on Voice tools
• Hands on knowledge on troubleshooting PRI, SIP issues

About You

• Working on transversal projects
• Automation and innovation in day to day operations
• Managing operations independently

You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.

What We Offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only Your Skills Matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.