Solution Engineer - India

BMC Software, Inc.; Karnataka; On-site; INR 23,71,000 - 27,90,000; Full time

Job summary

A global technology firm is seeking a Solution Engineer for its Digital Service Operations Management Presales team. This role involves creating strategies and deliverables to align customer initiatives with the company's solutions. The ideal candidate will have over 7 years of experience in Cloud/ITSM consulting, strong communication skills, and a good understanding of ITOM and ITSM. Join a diverse team that champions innovation and supports your professional growth.

Benefits

Competitive compensation

Diverse work environment

Community engagement initiatives

Qualifications

• 7+ years of experience in a Cloud/ITSM Consulting role.
• Strong understanding of ITOM and ITSM principles and tools.
• Excellent communication and demo delivery skills.

Responsibilities

• Design and deliver compelling technical demos and presentations tailored to customer use cases.
• Collaborate with sales and product teams to support pre-sales activities.
• Leverage GenAI/AI frameworks to enhance solution capabilities.

Skills

Cloud/ITSM Consulting

ITOM and ITSM principles

Communication skills

DevOps practices

Scripting knowledge (Python, Shell, Bash)

Tools

AWS

Azure

GCP

ServiceNow

BMC Helix

Job description

You may occasionally be required to travel for business

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

BMC Software Value and Solution Engineering (VSE) professionals are highly consultative, technical and business experts that deliver the clear vision and strategies required to help customers achieve their desired business outcomes and value. The VSE team partners closely with Sales and customers to capture requirements and articulate how BMC’s unique and differentiated capabilities can best serve customer needs. This is a highly visible team working with our most successful sales teams to support the most prestigious companies around the world.

Join us as a Solution Engineer on our Digital Service Operations Management Presales team! As a Solution Engineer, you will be working directly with Sales and Presales organizations in order to create strategy, timelines and deliverables to align customers initiatives to BMC's solutions. Here is how, through this exciting role, you will contribute to BMC's and your own success:

• Design and deliver compelling technical demos and presentations tailored to customer use cases.
• Design and conduct POC / POV across ITOM, ITSM, and workflow orchestration platforms.
• Collaborate with sales and product teams to support pre-sales activities, PoCs, and GTM plays.
• Leverage GenAI/AI frameworks to enhance solution capabilities and storytelling.
• Support enablement initiatives, including micro-certifications, demo catalogues, and competitive analysis.
• Participate in bootcamps, low-code academies, and LLM-based demo development

To ensure you’re set up for success, you will bring the following skillset and experience:

• You can embrace, live and breathe our BMC values every day!
• 7+ years of experience in a Cloud/ITSM Consulting
• Strong understanding of ITOM and ITSM principles and tools.
• Hands-on experience with any cloud platforms (AWS, Azure, GCP) and DevOps practices.
• Basic scripting knowledge (Python, Shell, Bash).
• Exposure to GenAI/LLM technologies (e.g., GPT-4, LangChain, Azure OpenAI).
• Excellent communication and demo delivery skills.
• Ability to work in fast-paced, customer-facing environments.

Whilst these are nice to have, our team can help you develop in the following skills:

• Experience with ServiceNow, BMC Helix, or similar platforms
• Familiarity with solution architecture, technical documentation, and sales enablement.
• Prior involvement in bootcamp enablement, demo engineering, or competitive benchmarking.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, you’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,790,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.

( Returnship@BMC )

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.