Solution Engineer

Hexnode; Chennai; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Hexnode, the Enterprise software division of Mitsogo Inc., is seeking an experienced Solution Engineer in Chennai to drive pre-sales activities. You will understand customer needs, present demonstrations, and showcase our product’s value to prospects in the SaaS space.

You will collaborate with sales, product, and marketing teams to tailor demonstrations, address technical requirements, and support deals with IT decision-makers. Prior experience in MDM/UEM is a plus.

Qualifications

• Bachelor’s degree or equivalent in a technical field or related experience.
• 3+ years of professional pre-sales experience in SaaS or a similar customer-facing role.
• Strong technical acumen with ability to explain complex concepts clearly.
• Excellent communication and presentation skills.

Responsibilities

• Understand customer requirements and align them with product capabilities.
• Deliver compelling product demonstrations and articulate value propositions.
• Customize demos to address specific customer pain points and environments.
• Collaborate with sales, product, and marketing to support the sales process.
• Develop deep understanding of product integrations with diverse IT environments.
• Engage with IT decision-makers and stakeholders during presales.
• Provide feedback from customers to product development.

Skills

Pre-sales experience

Technical sales

Customer-facing

SaaS expertise

MDM/UEM knowledge

Education

Bachelor’s degree or equivalent

Job description

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.

Responsibilities:

• Engage with potential clients to understand their business requirements and challenges.
• Conduct a thorough needs analysis to align our product with customer needs.
• Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.
• Customize demonstrations to address specific customer requirements and pain points.
• Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.
• Collaborate with the product development team to stay informed about the latest features and updates.
• Work closely with the sales team to provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and enhance sales collateral and presentations.
• Build and maintain strong relationships with key stakeholders, including IT decision-makers.
• Address customer inquiries and concerns during the presales process.
• Stay informed about industry trends, competitor products, and market demands.
• Provide feedback to the product development team based on customer interactions.

Requirements:

• Bachelor’s degree in a relevant technical field or equivalent work experience.
• Minimum 3+ years of professional Pre-sales experience required specifically in technical sales or a similar customer-facing role within the SaaS industry, with a strong focus on complex structured products.
• Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.
• Strong technical acumen and the ability to understand and articulate complex technical concepts.
• Excellent communication and presentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in the MDM/UEM (Unified Endpoint Management) domain is a plus.