Solution Consultant/Business Analyst - Tieto Banktech (m/f/d)

Tieto; Maharashtra; Hybrid; INR 1,200,000 - 1,600,000; Full time

Job summary

Tieto is seeking a Solution Consultant to support Global Payment and Cash Management products, with a minimum of 8-10 years of experience in the IT/Support industry. Ideal candidates will provide technical support for global banks, analyzing defects and managing issues.

The position necessitates strong Java skills, experience in the financial sector, and the ability to collaborate with stakeholders to ensure customer satisfaction. Applicants should be proficient in English and have a proactive approach to problem-solving.

Qualifications

• 8-10 years of experience as a Solution Consultant with Java techno-functional expertise.
• Experience as a Business Analyst or Solution Consultant in the financial sector.
• Knowledge of Global Payment & Cash Management solutions.

Responsibilities

• Provide Application Support and Maintenance for Global Payment and Cash Management products.
• Analyze reported defects, incidents, and requests for changes.
• Work closely with customer business and technical experts.

Skills

Core Java

Spring MVC

Spring Boot

Angular

REST web services

Oracle

IBM MQ

WAS knowledge

WebSphere

JBoss

AWS

GCP

DB2

Jira

JSM

ServiceNow

Maven

Jenkins

Nexus

Job description

Overview

Do you want to join and support banking products with a focus on customer, business and ITIL processes? We are looking for you who want to work as a Solution Consultant with us and join our exciting journey to digitize the financial market. If you are working as a Business Analyst or a Solution Consultant today and want to continue your career, this is just right for you!

What we offer you

Our goal is to understand our customers’ businesses and support them with quality deliverables. With quality‑oriented colleagues and interesting multi‑level customer relationships, we have a big and positive impact on our customers’ business activities. As one of the leading providers of payment technology and software in the Nordics and globally, we focus on supporting digital innovation and real‑time transformation with cutting‑edge solutions.

We are looking for professionals who want to work in the Global Payment and Cash Management (Virtual accounts/AiO) domain as Solution Consultants. Join our exciting journey to digitize the financial market and take your career to new heights working with global banks around the world.

Responsibilities

You will be responsible for the Application Support and Maintenance of world‑class Global Payment and Cash Management products used by global banks. As a Solution Consultant, your central task will be working closely with the customer to analyse reported defects, incidents and requests for changes. The role requires daily interaction with the customer’s business and technical experts, service managers, IT teams and other subject‑matter experts to understand the customer needs and provide suitable solutions. This includes defect analysis during implementation, incident & problem management during maintenance, root‑cause analysis and preventive action items. You will establish a professional relationship with the customer, earning their trust as a reliable partner to grow their business and meet SLAs.

You will also bring business and domain knowledge to the teams, assisting them in developing the Cash Management and Global Payment solutions for the future. Support and participate in testing the customer defects as and when needed.

Day‑to‑day activities

• Act as the first escalation point for operational issues, level 2 (L2) support member.
• Perform technical and functional analysis of production incidents/problem tickets and test defects.
• For SaaS customers, develop and monitor strategies for alerting, configuring the health dashboard, and providing insights with continuous input from the internal product team.
• Ensure workarounds for major incidents that require Java technical expertise.
• Engage in frequent bridge calls with customers to provide functional/technical solutions to their problems.

Qualifications

We expect you to have a minimum of 8‑10 years of experience as a Solution Consultant (Java techno‑functional expertise) in the IT/Support industry. You should have previous experience as a tech‑functional Business Analyst or Solution Consultant in the financial sector, providing consulting and/or business analysis support related to Global Payment & Cash Management. Hands‑on experience with solutions for direct debits, direct credits, payments, virtual accounts, cash management solutions, account solutions, multi‑bank payments, and ISO‑based payments is preferred. You must master English fluently in speech and writing.

We value a person who has the ambition to improve the financial sector, is open to learning, results‑oriented, customer‑focused, and experienced in Customer Success. You should be a team player who shares knowledge, works independently, and feels confident taking responsibility for complex problems.

Required Skills

• Core Java, Spring MVC, Spring Boot, Angular, REST web services
• Oracle, IBM MQ, WAS knowledge and experience
• Application servers: WebSphere and JBoss
• Cloud platforms – AWS / GCP
• Databases – Oracle, DB2
• Tools – Jira, JSM, ServiceNow
• Experience with continuous integration tools like Maven, Jenkins

Must have

• Domain experience in Core banking / Cash Management / Global Payment.
• Experience with agile ways of working – Kanban, SCRUM.
• Experience with continuous integration tools like Maven, Jenkins, and Nexus.
• ITIL certification.

Personality traits

• Solution oriented.
• Excellent analytical and problem‑solving skills, able to deal with complexity.
• Proactive and innovative.
• Good communication and collaboration skills.
• Strong sense of ownership and accountability for own tasks and activities.

Next Steps

Did we get you inspired? We look forward to your application! Interviews will be held continuously, so we encourage you to apply today. For more information or questions, please contact [e-mail]. We perform background checks on all final candidates.

Important Advisory

Tieto India has been made aware of fraudulent recruitment activities being carried out by individuals falsely impersonating our organization. https://careers.tieto.com/blog/2026-5/important-advisory-regarding-recruitment-fraud

EEO & Diversity

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion | Sustainability | Tieto