Solution Architect- Revenue Cloud

Salesforce, Inc.; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Salesforce, Inc. in Bengaluru, India seeks an Industry Success Architect to design scalable solutions for Industry Clouds and guide technical architecture across complex SaaS deployments.

You will tailor playbooks, drive adoption, and partner with customers to deliver high-impact outcomes. You will leverage Salesforce CPQ, Revenue Cloud, OmniStudio, and integration patterns, while ensuring security and governance across multi-tenant environments.

Qualifications

• Requires 10+ years in designing technology solutions.
• 5+ years in software/enterprise architecture with Salesforce CPQ or Revenue Cloud.
• Strong knowledge of Salesforce products, governance, and best practices.

Responsibilities

• Design scalable architecture for Industry Cloud implementations.
• Deliver expert recommendations on technical architecture and lifecycle management.
• Lead stakeholder discussions and advocate best practices across teams.

Skills

Solution design

Salesforce CPQ

Revenue Cloud

APEX

JavaScript/LWC

Data integration

OAuth/Platform Events

MuleSoft

OmniStudio

DevOps

Architectural governance

Education

Salesforce Admin Certification

Platform Developer I Certification

JavaScript Developer Certification

Tools

OmniStudio

MuleSoft

Salesforce Connect

Job description

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.**Salesforce Solution Architect****Key Responsibilities:**As an Industry Success Architect, you will specialize in multiple Industry Clouds with primary, secondary, and tertiary areas of expertise. You will:* Drive Customer Impact - Partner with our most strategic and high-priority customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.* Communicate with Clarity - Simplify complex technical concepts for diverse audiences, from technical teams to executive leadership, positioning yourself as a trusted advisor in key business and technology discussions.* Innovate & Solve Problems - Identify capability gaps and design inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.* Execute Proven Strategies - Leverage and tailor Success Architect playbooks to meet the unique challenges and opportunities of your Industry Cloud customers.* Build Strong Relationships - Collaborate with internal and external partners, fostering connections that drive customer success, product improvement, and overall business growth.**Basic Requirements:**1. Solution Design & Architecture* 10+ years of experience in developing technology solutions.* **5+ years of experience** in software, system, or enterprise architecture with experience in Salesforce CPQ or Revenue Cloud domain.* Expertise in Salesforce products, platform capabilities, technical governance, and best practices.* Experience with large-scale, complex implementations, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.* Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics, and security best practices.2. Communication & Leadership* Ability to assess business objectives, propose solution options, and drive stakeholder alignment.* Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences.* Skilled in creating clear, visually compelling design documents for diverse stakeholders.* Proven ability to lead discussions, influence decision-making, and advocate for best practices.3. Strategic Thinking & Problem Solving* Ability to identify design inefficiencies, recommend optimizations, and drive customer transformation.* Provide data-driven insights on customer success stories and industry trends.* Passion for continuous learning and staying ahead of emerging technologies.**Desired Technical Skills:*** Secure & Scalable Architecture: Expertise in role hierarchy, sharing rules, profiles, permission sets, and security configurations. Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations.* Salesforce Development: Hands-on experience with APEX programming, JavaScript, Visualforce, and Lightning Web Components (LWC). Familiarity with governor limits and best practices for efficient code execution.* Data Management & Integration: Proficient in designing and managing data models, validation rules, and data governance best practices. Experience with data import/export, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs and middleware (e.g., MuleSoft).* System Integration & Extensibility: Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware, and event-driven architectures. Experience working with OAuth, Platform Events, External Objects, and tools like Salesforce Connect.* OmniStudio Knowledge: Experience with OmniStudio components is required.* DevOps (Core + Industry): Strong understanding of software development and delivery process, assessing architecture environments and requirements in order to implement management solutions.**Certifications:*** Required: Salesforce Admin, Platform Developer 1 and JavaScript Developer* Highly Desired: Certified Architect Credentials (Application and System Architect), Platform App Builder, Salesforce Advanced Admin and an Accredited Professional credential in at least one Industry Cloud specialization (e.g., Financial Services Cloud, HeUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. 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