Salesforce-Senior Technical Architect

Salesforce, Inc.; Hyderabad; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Career development resources

Work-life balance support

AI agent assistance

Job summary

A leading software company in Hyderabad is seeking a Technical Architect with 9-14 years of CRM experience, specializing in Salesforce. The role involves collaborating with stakeholders, leading technical design sessions, and managing project delivery. Candidates should possess in-depth knowledge of Salesforce products, strong technical background, and experience with data integration tools. You will also contribute to long-term architectural solutions aligned with client growth plans and may participate in pre-sales activities.

Qualifications

• 9-14 years CRM experience with at least 6 years on Salesforce.
• Expert level understanding of Salesforce suite including Sales and Marketing Clouds.
• Active Salesforce certifications or ability to achieve them upon hire.

Responsibilities

• Define requirements with client stakeholders.
• Translate business requirements into Salesforce solutions.
• Lead technical design sessions and document solutions.
• Provide oversight of Salesforce projects and code reviews.
• Manage technical delivery of custom development and integrations.

Skills

Salesforce product suite expertise

API integration knowledge

Systems architecture understanding

Data integration tools experience

Problem-solving skills

Environment management knowledge

Education

Degree or equivalent experience

Tools

ETL tools

Salesforce Cloud products

coding standards familiarity

Job description

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.## **Responsibilities*** Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations* Translate business requirements into well-architected solutions that best leverage the Salesforce platform* Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states* Provide oversight and governance of Salesforce projects* Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed* Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation* Maintain a target billable utilization aligned to the role* Ability to understand a project and deep dive to debug issues* From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects* Liaise with Salesforce product teams to support client implementations* Travels to client sites for projects, estimated 50-75%## **Requirements*** Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)* 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform* Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds* Understanding of systems architecture and ability to design scalable performance-driven solutions* Understanding of key design patterns and large data volume limitations and best practices* Understanding of data sharing and visibility considerations and how these play into platform architecture* Familiarity with platform authentication patterns (SAML, SSO, OAuth)* Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)* Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies* Experience with platform security capabilities (TLS, SSL)* Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes* Strong background in design/development of large web-based systems, or complete software product lifecycle exposure* Active Salesforce certifications or ability to achieve relevant certifications upon hireUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.### ### ### ### ### ### ### ###