Solution Architect, Retail ERP & Integration

WSA – Wonderful Sound for All; Bengaluru; On-site; INR 2,600,000 - 3,800,000; Full time

Job summary

WSA – Wonderful Sound for All is seeking an experienced Solution Architect for Retail ERP to design and implement solutions that connect our Retail ERP with POS and other platforms. You will ensure real‑time data flow, scalable performance, and alignment with business needs across global systems.

You will lead architecture for MS Business Central in retail, tackle data synchronization and security challenges, and maintain comprehensive documentation.

Qualifications

• 7+ years in Solution Architecture or similar role.
• Retail business and financial process knowledge; familiarity with retail medical/audiology systems is a plus.
• Experience with systems integration using APIs, message buses, ETL, and ESBs.
• Familiarity with Agile, data modelling, synchronisation techniques, and auth standards (OAuth2, SAML, JWT).
• Bachelor’s degree in IT/CS/Engineering or related field.
• Good English communication; additional languages are advantageous.

Responsibilities

• Collaborate with stakeholders to gather business needs and translate into architectural design.
• Design, build, and integrate information systems to meet objectives and enable data exchange between ERP and POS.
• Develop and maintain MS Business Central architecture for retail, ensuring interoperability and data consistency.
• Address challenges, troubleshoot data synchronisation, security, and performance issues.
• Create documentation: design specs, data mapping, configuration details.
• Communicate progress and proposed solutions to business and technical stakeholders.

Skills

Solution Architecture

System integration

REST/SOAP APIs

Kafka

RabbitMQ

ETL pipelines

MuleSoft

Dell Boomi

Azure Integration Services

OAuth2

SAML

JWT

Agile

Data modelling

Data synchronisation

MS Business Central

English communication

Education

Bachelor’s degree in Information Technology/Computer Science/Engineering

Tools

Kafka

RabbitMQ

MuleSoft

Dell Boomi

Azure Integration Services

Job description

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for an experienced Solution Architect, Retail ERP to join our IT team, reporting to the Director, Retail ERP. In this role, you will design and implement solutions that connect our Retail ERP system with POS, and other platforms, bridging business requirements and technical implementation to ensure efficient data flow, real‑time synchronisation, and optimal performance across our global systems.

What You Will Do

• Collaborate with stakeholders to gather and understand business needs and translate them into technical requirements and architectural design
• Design, build, and integrate information systems that meet business objectives, ensuring seamless data exchange between ERP, POS, and other systems
• Develop and maintain the overall architecture for MS Business Central in retail, ensuring interoperability, data consistency, scalability, and flexibility
• Address functional/technical challenges as they arise, and troubleshoot issues related to data synchronisation, security, and performance
• Create and maintain comprehensive documentation for MS Business Central, including design specifications, data mapping, and configuration details
• Communicate effectively with business and technical stakeholders, keeping them informed of progress, challenges, and proposed solutions.

What You Bring

• 7+ years of experience as a Solution Architect or in a similar role, including previous project implementation experience
• Solid knowledge of retail business and financial processes, knowledge of retail medical or audiology systems and MS Business Central is advantageous
• Experience with systems integration using APIs (REST/SOAP), message buses (e.g. Kafka, RabbitMQ), ETL pipelines, and enterprise service buses (e.g. MuleSoft, Dell Boomi, Azure Integration Services)
• Familiarity with Agile principles, data modelling and synchronisation techniques, and authentication/authorisation standards (OAuth2, SAML, JWT)
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
• Good communication skills, with English required and additional languages advantageous.

Who We Are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can’t wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.