Job Title: Solution Architect - AI/ML Cloud
Experience: 10+ Years
Location: Banaglore
Role Overview
We are seeking a Solution Architect with strong hands‑on expertise in AI/ML, Big Data, and Cloud-native architectures to design and implement scalable enterprise‑grade solutions. The role demands a balance of deep technical proficiency and strong stakeholder management, with exposure to cutting‑edge AI platforms and enterprise CRM integrations.
Requirements
- Design and Architect scalable AI/ML and data‑driven solutions on cloud or Kubernetes (on‑prem and cloud).
- Build pipeline architecture for data processing, deployment, and model delivery.
- Manage stakeholders across business and operations to ensure alignment with solution objectives.
- Collaborate with IT teams to integrate enterprise applications into the solution ecosystem.
- Work closely with developers to operationalize solutions and ensure successful deployment.
- Support multiple concurrent projects with varying business use cases and technical demands.
- Provide solution support for use cases including: o Case routing and knowledge retrieval o Agentic AI use cases (auto‑actioning on cases, troubleshooting assistant) o CRM‑driven use cases such as query resolution and customer interaction assistance.
Required Skills Experience
- 8+ years of experience as a Solution Architect or Technical Architect.
- Mandatory Skills:
- 1. PCAI / NVIDIA AI Enterprise experience (6+ months)
- 2. AI/ML Engineering (4+ years)
- 3. Kubernetes (4+ years)
- 4. Big Data Distributed Computing (4+ years)
- 5. Architecting scalable cloud solutions (4+ years)
Preferred Skills
- o Salesforce (SFDC) or ServiceNow understanding (SFDC preferred).
- o Hands‑on experience with Salesforce Service Cloud or ticketing systems.
- o Experience supporting CRM and AI‑based automation use cases.
Certifications (Preferred)
- NVIDIA AI Certification (highly desirable).
- Cloud Certifications (AWS / Azure).
Key Attributes
- Strong problem‑solving and solutioning mindset.
- Excellent communication and stakeholder management skills.
- Ability to manage end‑to‑end delivery across multiple projects.
Benefits
- Opportunity to work with global clients and emerging technologies
- Learning‑driven culture with access to continuous upskilling
- Collaborative, inclusive, and innovative environment
- Competitive compensation and benefits