Software Technical Lead Engineer- SKAS

Lam Research Salzburg GmbH; Bengaluru; On-site; INR 3,000,000 - 4,600,000; Full time

Benefits offered by this job

Hybrid work location models (On-site/“

Virtual Flex”

Job summary

Lam Research in Bangalore is seeking a Software Technical Lead Engineer to drive customer-facing software activities, manage escalations, and guide software readiness across Alpha, Beta, and customer deployments.

The role requires strong analytical skills, knowledge of computer architecture and operating systems, and prior customer management experience. It emphasizes collaboration with development teams and visiting customers for hands-on support.

Qualifications

• Strong analytical, problem solving and troubleshooting skills.
• Working knowledge of Computer Architecture and Operating systems.
• Prior Experience in a Customer Management role.

Responsibilities

• Support and manage customer-facing software activities for Lam products including escalation management, upgrades, patch creation and testing, and maintenance of install-base health at customer sites.
• Investigate, troubleshoot, debug, and resolve software and system-level issues by analyzing logs, reviewing code where needed, and collaborating with cross-functional engineering teams to identify root cause and drive issues to closure.
• Partner with development, program management, and cross-functional engineering teams to support new product and feature introductions by understanding product roadmaps and driving Alpha, Beta, and customer readiness.
• Collaborate with cross-functional teams to ensure timely issue resolution and continuous improvement in software quality.
• Drive effective customer communication by creating customer-facing documentation and notification packages related to software fixes, upgrades, and feature introductions.
• Customer visits to provide hands-on software support and escalation management

Skills

Analytical skills

Troubleshooting

Computer architecture

Operating systems knowledge

Customer management experience

Real-time control systems

Education

Bachelor’s or Master’s in Engineering

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Software Technical Lead Engineer- SKAS

Date: Aug 20, 2026

Location: Bangalore, IN-Bangalore, IN

Worker Category: On-site Flex

The group you’ll be a part of

In the Global Products Group, we are dedicated to excellence in the design and engineering ofLam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.

Eligibility Criteria

• Bachelor’s degree or master’s degree in engineering preferably Computer Sc / Electronics / Information Technology
• Years of Experience – 5 to 8 years

What you’ll do

• Support and manage customer‑facing software activities for Lam products including escalation management, upgrades, patch creation and testing, and maintenance of install‑base health at customer sites.
• Investigate, troubleshoot, debug, and resolve software and system‑level issues by analyzing logs, reviewing code where needed, and collaborating with cross‑functional engineering teams to identify root cause and drive issues to closure.
• Partner with development, program management, and cross‑functional engineering teams to support new product and feature introductions by understanding product roadmaps and driving Alpha, Beta, and customer readiness.
• Collaborate with cross-functional teams to ensure timely issue resolution and continuous improvement in software quality.
• Drive effective customer communication by creating customer‑facing documentation and notification packages related to software fixes, upgrades, and feature introductions.
• Customer visits to provide hands‑on software support and escalation management

Mandatory Skills

• Strong analytical, problem solving and troubleshooting skills
• Working knowledge of Computer Architecture and Operating systems
• Prior Experience in Customer Management role

Desired Skills

• Experience in working with real‑time control system

Experience in the semiconductor equipment manufacturing industry

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non‑discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On‑site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.

Job Segment: Testing, Software Engineer, Developer, Engineering Manager, Manufacturing Engineer, Technology, Engineering