Software Quality Assurance Analyst

Wolters Kluwer; Pune District; Sur place; INR 700 000 - 1 000 000; Plein temps

Résumé du poste

Wolters Kluwer is seeking a Software Quality Assurance Analyst in Pune to ensure quality across Salesforce-driven environments and related integrations. The role focuses on diverse testing scenarios, improving test documentation, and contributing to QA process enhancements.

You will perform functional, regression, API, and UAT testing, validate end-to-end business processes across Sales, Service, and CPQ modules, and work in an Agile/Scrum setting to deliver reliable software solutions.

Qualifications

• 3-5 years QA/testing experience with at least 3+ years in Salesforce applications.
• Strong understanding of Salesforce data model, objects, workflows, validation rules, and integrations.
• Experience validating end-to-end business processes across Sales, Service, and CPQ modules.
• Ability to perform functional, regression, integration, API, and UAT support testing.
• Experience working in Agile/Scrum environments.

Responsabilités

• Execute test cases to ensure software functionality and reliability.
• Improve test documentation and defect reporting.
• Provide insights to enhance QA processes and test coverage.
• Collaborate with cross-functional teams in an Agile environment to validate Salesforce integrations.

Connaissances

Salesforce Sales Cloud testing

Salesforce Service Cloud testing

Salesforce CPQ testing

API Testing

End-to-end validation

Outils

Selenium

Cypress

Salesforce automation frameworks

Postman / REST client

Description du poste

About the Role:

As a Software Quality Assurance Analyst, you'll play a crucial role in ensuring the functionality and reliability of our software products by executing various test cases and helping to identify defects. Your focus will be on more diverse testing scenarios, improving test documentation, and providing insights to enhance our quality assurance processes.

Preferred Candidate Profile:

• 3-5 years of QA/testing experience with at least 3+ years in Salesforce applications
• Strong understanding of Salesforce data model, objects, workflows, validation rules, and integrations
• Experience validating end-to-end business processes across Sales, Service, and CPQ modules
• Ability to perform functional, regression, integration, API, and UAT support testing
• Experience working in Agile/Scrum environments

Must Have Skills:

• Salesforce Sales Cloud testing
• Salesforce Service Cloud testing
• Salesforce CPQ (Configure, Price, Quote) testing
• API Testing (REST/SOAP, Postman, integration validation)
• Strong experience in test planning, test case design, execution, defect tracking, and end-to-end validation within Salesforce ecosystems

Nice to Have Skills:

• Automation Testing (Selenium, Cypress, Salesforce automation frameworks, etc.)
• ERP Integration Testing (Salesforce integrations with SAP, Oracle, Microsoft Dynamics, etc.)
• Database/ETL Testing (SQL, data validation, data migration testing)
• Salesforce Experience Cloud
• Salesforce Community Cloud
• Salesforce Field Service Lightning (FSL)
• Salesforce Revenue Cloud

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.

That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.