Software Publisher Services – Manager

Connor Consulting; India; Remote; INR 1,200,000 - 2,400,000; Full time

Job summary

Connor Consulting is expanding and seeks a Manager to lead license compliance audits and advisory services for global clients. You will oversee audits, perform data analytics and process improvements, and act as a key liaison between clients and licensees.

The role requires strong leadership, client relationship skills, and deep knowledge of software licensing and royalty contracts. You will manage engagements, coach teams, and contribute to sales pursuits while ensuring high-quality service

Qualifications

• BA/BS in Business Administration, Accounting, Computer Science, Information Systems Administration, Engineering or related field; CPA, CIA, CISA certification
• 8+ years in Professional Services or large IT organizations
• Preferred third-party audit experience including contractual review, software licensing reviews, and/or contract compliance experience (royalty and licensing auditing)
• A member of the compliance team from one of the Big 4 firms preferred but not required
• Strong references from existing employer/clients
• Proficient understanding of technology and software license contracts
• Understanding of business processes, internal control risk management, IT controls, and related standards
• Use of technology-based tools to review, design and implement products/services
• Strong auditing techniques and computer control environments
• Strong written and verbal presentation skills
• Hard-working, detail-oriented, able to motivate coworkers
• Self-driven, able to work independently and in teams
• Experience building relationships and trust with clients and internal teams
• Ability to adapt to different licensee conditions and cultures while auditing globally
• Ability to work across multiple engagement teams, clients, and licensees across time zones
• Proficient in Microsoft Office Suite with strong Excel skills

Responsibilities

• Manage audits for existing clients: audit planning, execution, and reporting
• Perform extensive Excel analysis as part of audits and client initiatives
• Manage audit KPIs, deadlines, and milestones
• Interact with cross-functional teams across clients/licensees and manage multiple projects
• Prepare and review client deliverables: reports, calculations
• Maintain understanding of client businesses, technologies, and risks
• Develop and implement operational policies to support growth
• Build strong client relationships through quality execution and timely communication
• Identify opportunities for new services, methodologies, or processes
• Stay current with trends in relevant industries and compliance auditing
• Supervise, coach, and mentor staff; conduct performance reviews
• Recruit, develop, and mentor a team to drive growth
• Participate in sales pursuits for royalty and license compliance initiatives

Skills

Audit planning

Data analytics

Project management

Client liaison

Excel proficiency

Communication skills

Team leadership

License contracts

Education

Bachelor's degree in business/IT

CPA / CIA / CISA certification

Tools

ACL

SQL

MS Office / Excel

Access

Job description

Overview:

Connor provides highly specialized accounting and advisory solutions to ensure contract, license, and royalty compliance. Founded in 2009, the practice has more than doubled in size every year. Presently we serve as trusted advisors to a broad range of clients across geographies and industries, including several Fortune 500 companies.

The world’s largest software vendors have entrusted Connor in the delivery of professional contract compliance services for over seven years. Our continued pursuit for excellence through experienced teams ensures our clients are served by the best with tenured industry experience.

We are excited to be rapidly expanding our team and seek a Manager to help us further build our capabilities and manage global client projects. With the support of other regional Managers, and Directors, you will advise our clients on license compliance initiatives and execution of audits. This role is involved with various compliance-related projects, including audit execution, data analytics, process improvement, and targeting analysis. We rely heavily on our Managers and expect a high degree of professionalism to carry out the highest quality of professional service our clients require and expect. The Manager will be responsible for performing, supervising, and reviewing each client engagement; and for being the liaison between our clients and their customers/licensees.

Responsibilities:

• Manage and perform all facets of the audits for existing clients: audit planning, audit execution, and reporting activities, which includes data analytics, licensee/client interviews, and preparation of client deliverables.
• Perform extensive excel analysis as part of audit execution, internal client initiatives, and other services.
• Manage audit KPIs, including deadlines and project milestones.
• Interact with cross-functional teams at clients/licensees and manage multiple projects across multiple clients simultaneously.
• Prepare and review all client deliverables: reports, calculations, etc.
• Demonstrate a solid understanding of client businesses, technologies, and risks. Maintain technical and practical knowledge about clients and industry; bring experience to the execution and oversight of audits.
• Assist in the development and implementation of operational policies to support internal infrastructure growth.
• Develop and maintain strong relationships with clients through quality execution of reviews and timely communication
• Identify opportunities for new services, methodologies, or work process for teams and clients.
• Stay current with the trends in the relevant industries and compliance auditing
• Supervise, coach, and mentor all levels of staff: conduct performance reviews, contribute to performance feedback and training, develop and communicate workplace culture and code of conduct.
• Recruit, develop, and mentor a talented team of professionals to help bring growth to the business.
• Participate in sales pursuits for royalty and license compliance initiatives.

Experience, Skills, and Characteristics

• BA/BS in Business Administration, Accounting, Computer Science, Information Systems Administration, Engineering or related field; CPA, CIA, CISA certification
• 8+ years in Professional Services or large IT organizations
• Preferred third-party audit experience, including contractual review, software licensing reviews, and/or contract compliance experience (royalty and licensing auditing).
• A member of the compliance team from one of the Big 4 firms preferred but not required.
• Strong references from existing employer/clients.
• Proficient understanding of technology and software license contracts.
• Demonstrate an understanding of business processes, internal control risk management, IT controls, and related standards.
• Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services
• Strong background in auditing techniques and/or computer control environments
• Strong written and verbal presentation skills including the ability to translate technical information to various technical and non-technical audiences.
• Hard-working and detail-oriented and able to motivate coworkers.
• Self-driven, highly motivated, and able to work well independently and in team environments.
• Proven experience with building strong relationships and instilling trust with clients and internal teams.
• Ability to adapt to different licensee conditions and cultural differences while executing audits globally
• Flexibility to work effectively across multiple engagement teams, clients and licensees across the globe with different time zones.
• Proficient in the use of Microsoft Office Suite with strong Excel skills.

Related Working Technical Experiences Preferred but not Essential

• Windows or UNIX/Linux administration background, including proficiency with Active Directory
• Data analysis applications such as ACL, SQL, or Access
• Windows Server Desktop
• Unix/Linux, SAM (SMS, Altiris, etc.)
• VB/Shell/PERL/Macros

Who Should Consider This Job?

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