Software Platform Engineer I

MetLife, Inc.; Pune; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

MetLife, Inc. is seeking a Sr Salesforce Developer in Pune, India, to contribute to design, development, and support of Salesforce solutions across the organization.

You will work with senior developers, admins, and stakeholders to deliver scalable and secure Salesforce applications, including integration and data management tasks, while advancing knowledge of Salesforce AI features like Agentforce. You will participate in Agile delivery, prepare documentation, and adhere to governance and

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline.
• 2–5 years of software development or CRM/enterprise app support.
• Foundational hands-on Salesforce development and customization.

Responsibilities

• Support the development, customization, and enhancement of Salesforce applications.
• Build and maintain Salesforce solutions using Apex, LWC, SOQL, and declarative features.
• Collaborate with senior team members to implement features and resolve defects.
• Perform basic Salesforce administration like user setup, roles, permissions, reports, and dashboards.
• Assist with data management, imports/exports, and data quality maintenance.
• Support integration activities between Salesforce and other enterprise apps.

Skills

Salesforce development

Apex

LWC

SOQL

Admin basics

Analytical thinking

Communication skills

Education

Bachelor's degree in CS/IS/Engineering

Tools

Aura

Flow

Reports & Dashboards

Job description

As a Sr Salesforce Developer, you will contribute to the design, development, and support of Salesforce solutions that enable business efficiency and enhance user experience across the organization. Working closely with senior developers, administrators, architects, and business stakeholders, you will help deliver high-quality, scalable, and secure solutions on the Salesforce platform. This role offers an excellent opportunity to strengthen your technical expertise in Salesforce development, gain exposure to enterprise application delivery, and build a strong foundation in both platform development and basic administration. Familiarity with emerging Salesforce AI capabilities such as Agent force will be considered an added advantage.

Key Responsibilities

• Support the development, customization, and enhancement of Salesforce applications in alignment with business and technical requirements.
• Assist in building and maintaining Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and declarative platform capabilities.
• Collaborate with senior team members to implement new features, resolve defects, and improve existing functionalities.
• Perform basic Salesforce administrative activities, including user setup, role/profile updates, permission set assignments, report generation, dashboard maintenance, and routine data updates.
• Participate in troubleshooting platform issues and support the resolution of functionality, access, and performance-related concerns.
• Assist with data management activities such as imports, exports, validation, cleansing, and maintenance of data quality standards.
• Support integration-related activities between Salesforce and other enterprise applications under the guidance of senior developers or architects.
• Adhere to established development standards, coding practices, security guidelines, and governance processes.
• Contribute to Agile delivery practices by participating in sprint planning, daily stand-ups, reviews, and retrospectives.
• Prepare and maintain technical documentation, configuration details, support guides, and release-related records.
• Partner with cross-functional stakeholders to understand requirements and contribute to effective Salesforce-based solutions.
• Continuously enhance knowledge of Salesforce technologies, tools, best practices, and emerging capabilities such as Agentforce to support long-term professional growth.

Required

Essential Business Experience and Technical Skills:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline.
• 2–5 years of experience in software development, CRM platforms, or enterprise application support.
• Foundational hands-on experience with Salesforce development and customization.
• Knowledge of Apex, Aura, Lightning Web Components (LWC), SOQL, and Salesforce declarative features such as Flow, validation rules, reports, and dashboards.
• Basic understanding of Salesforce administration, including user management, profiles, permission sets, roles, and standard security concepts.
• Familiarity with software development lifecycle concepts, including testing, deployment, and defect resolution.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Good verbal and written communication skills, with the ability to work effectively in a collaborative team environment.
• Demonstrated willingness to learn new technologies and grow within the Salesforce ecosystem.
• Salesforce Certification required.

Preferred

• Salesforce Administrator certification, PD1& PD2.
• Exposure to Salesforce Sales Cloud, Service Cloud, or related platform capabilities.
• Internship, academic project, or professional experience supporting Salesforce implementations or enhancements.