Software Engineering Solution Lead

Telstra; Bengaluru; Hybrid; INR 3,000,000 - 5,400,000; Full time

Benefits offered by this job

Flexibility

Performance pay

Learning programs

Global presence

Maternity leave

Paid holidays

Paid sick leave

Relocation support

Insurance benefits

Job summary

Telstra is seeking a Software Engineering Solution Lead to guide backend design and delivery in a high-performing agile team in India. The role emphasizes alignment with enterprise architecture, security, and business goals, with a DevOps model for maintenance and support.

You will lead technical discussions, mentor engineers across teams, and collaborate with Architecture, Security, Data, and Product teams to ensure compliant, scalable solutions and reliable operations.

Qualifications

• Strong backend design, development, and architecture experience.
• Java and Spring proficiency with RESTful APIs.
• Experience with cloud services and containerization.
• Familiarity with CI/CD pipelines and DevOps practices.
• Knowledge of security best practices and compliance.

Responsibilities

• Lead backend solution design aligned with architecture and security standards.
• Drive coding, testing, deployment, and operational support in CI/CD and DevOps.
• Provide technical guidance and mentoring to developers and QA engineers.
• Ensure solutions are performant, maintainable, and meet business needs.
• Collaborate with multiple teams to ensure integration and compliance.

Skills

Java & Spring

REST APIs

AWS & Cloud

Docker & Kubernetes

CI/CD & DevOps

Frontend (React/Next.js)

Test automation

Security & Compliance

Leadership & Mentoring

Tools

Docker

Kubernetes

AWS

CI/CD tooling

Job description

Employment Type

Permanent

Closing Date

16 Oct 2026 11:59pm

Job Title

Software Engineering Solution Lead

Job Summary

Job Description

Who We Are

Telstra is Australia's leading telecommunications and technology company spanning over a century with a footprint in over 20+ countries. In India, we're building a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We've grown quickly since our inception in 2019, now with offices in Pune and Bangalore.

Focus of the Role

The Solution Lead India Solution Lead is responsible for guiding the technical direction and delivery of solutions within a high performing agile team. This role ensures that technical designs align with architectural standards, security requirements, and business objectives while enabling efficient development, testing, deployment, and operational support through a DevOps model including maintenance and custodianship of assets.

What We Offer

• Flex appeal: choose where, when and how you work
• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births
• Employees are entitled to 12 paid holidays per calendar year
• Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year
• Relocation support options across India, from junior to senior positions within the company
• Receive insurance benefits such as medical, accidental and life insurances

What You'll Do

Technical Leadership

• Lead backend solution design and implementation, ensuring alignment with enterprise architecture, security standards, and business objectives.
• Drive best practices in coding, testing, deployment, and operational support within a CI/CD and DevOps framework.
• Provide technical guidance and mentoring to developers and quality engineers across the team.
• Ensure solutions are performant, maintainable, and meet business and customer needs.
• Collaborate with Architecture, Operations, Security, Data, Tech Enablement, and Product teams to ensure compliance and integration.
• Support production systems, troubleshoot issues, and implement fixes to maintain service reliability.
• Maintain documentation for technical designs, processes, and operational procedures.

People & Delivery Management

• Work cross-functionally across multiple delivery teams, coordinating with offshore teams and onshore architects and stakeholders.
• Participate in agile ceremonies and contribute to continuous improvement.

Contact Centre & Telephony (secondary)

• Provide architectural oversight and stakeholder coordination for Amazon Connect implementations - call flows, routing, and Lambda integrations.
• Collaborate with contact centre operations and product teams to translate business requirements into effective IVR and routing designs.
• Support integration of Amazon Connect with CRM and backend systems, particularly Salesforce.

What We're Looking For

Core Engineering Skills

• Strong expertise in backend software design, development, and architecture - Java and Spring are strongly preferred.
• Experience building and maintaining RESTful APIs and microservices at scale.
• Solid experience with AWS cloud services and containerisation (Docker, Kubernetes).
• Strong understanding of CI/CD pipelines and DevOps practices.
• Occasional frontend involvement - familiarity with React or Next.js is a plus, not a requirement.
• Experience with test automation frameworks (Selenium, Playwright, JMeter) and implementing unit, integration, and e2e tests.
• Knowledge of security best practices and compliance requirements.

Contact Centre & Telephony Skills

• Exposure to Amazon Connect - call flows, routing profiles, queues, and Lambda integrations.
• Understanding of IVR design principles and telephony concepts (SIP, PSTN, CTI).
• Experience or familiarity with Salesforce integration, particularly in a contact centre context (Service Cloud, CTI).

Leadership & Collaboration

• Proven ability to lead engineering teams.
• Comfortable working in an onshore/offshore model, coordinating across time zones.
• Strong communication and stakeholder management - able to bridge India-based delivery teams with Australian architects and product owners.
• Ability to lead technical discussions and influence decisions without direct authority.

Preferred

• AWS certifications (Solutions Architect or Developer).
• Agile certifications (CSM, SAFe).
• Experience in telecommunications, utilities, or subscription-based services.

If you are looking to take the next step in your career, we want to hear from you!

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on [phone] (for job