Software Engineering Solution Lead

Telstra Corporation; Bengaluru; Hybrid; INR 400,000 - 700,000; Full time

Benefits offered by this job

Flexibility to work

Performance pay

Learning programs

Global presence

Maternity leave 26 weeks

Paid holidays

Sick leave 12 days

Relocation support

Insurance benefits

Job summary

Telstra Corporation in Bengaluru seeks a Software Engineering Solution Lead to guide technical direction and delivery in a fast-paced, agile team. You will ensure designs align with architecture, security, and business goals while enabling development, testing, deployment, and operations through a DevOps model.

Lead backend design, mentor developers and QA, work with Architecture, Operations, Security and Product teams, and drive CI/CD improvements.

Qualifications

• Strong backend design, development and architecture experience.
• Experience building RESTful APIs and microservices at scale.
• Knowledge of AWS cloud services and containerisation (Docker, Kubernetes).
• Strong CI/CD and DevOps practices.

Responsibilities

• Lead backend solution design and implementation aligned with architecture and security standards.
• Drive best practices in coding, testing, deployment and operational support within CI/CD/DevOps.
• Provide technical guidance and mentoring to developers and QA engineers.
• Ensure solutions are performant, maintainable and meet business needs.
• Collaborate with Architecture, Operations, Security, Data, Tech Enablement and Product teams.
• Support production systems, troubleshoot issues and implement fixes for reliability.
• Maintain documentation for designs, processes and procedures.

Skills

Java & Spring

RESTful APIs

AWS Cloud

CI/CD & DevOps

React/Next.js

Test automation

Security basics

Tools

Docker

Kubernetes

Job description

Employment Type

Permanent

Closing Date

16 Oct 2026 11:59pm

Job Title

Software Engineering Solution Lead

Job Description

Who We Are

Telstra is Australia’s leading telecommunications and technology company spanning over a century with a footprint in over 20+ countries. In India, we’re building a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We’ve grown quickly since our inception in 2019, now with offices in Pune and Bangalore.

Focus of the Role

The Solution Lead India Solution Lead is responsible for guiding the technical direction and delivery of solutions within a high performing agile team. This role ensures that technical designs align with architectural standards, security requirements, and business objectives while enabling efficient development, testing, deployment, and operational support through a DevOps model including maintenance and custodianship of assets.

What We Offer

• Flex appeal: choose where, when and how you work
• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births.
• Employees are entitled to 12 paid holidays per calendar year
• Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year
• Relocation support options across India, from junior to senior positions within the company
• Receive insurance benefits such as medical, accidental and life insurances

What You’ll Do

• Lead backend solution design and implementation, ensuring alignment with enterprise architecture, security standards, and business objectives.
• Drive best practices in coding, testing, deployment, and operational support within a CI/CD and DevOps framework.
• Provide technical guidance and mentoring to developers and quality engineers across the team.
• Ensure solutions are performant, maintainable, and meet business and customer needs.
• Collaborate with Architecture, Operations, Security, Data, Tech Enablement, and Product teams to ensure compliance and integration.
• Support production systems, troubleshoot issues, and implement fixes to maintain service reliability.
• Maintain documentation for technical designs, processes, and operational procedures.

People & Delivery Management

• Work cross-functionally across multiple delivery teams, coordinating with offshore teams and onshore architects and stakeholders.
• Participate in agile ceremonies and contribute to continuous improvement.

Contact Centre & Telephony (secondary)

• Provide architectural oversight and stakeholder coordination for Amazon Connect implementations — call flows, routing, and Lambda integrations.
• Collaborate with contact centre operations and product teams to translate business requirements into effective IVR and routing designs.
• Support integration of Amazon Connect with CRM and backend systems, particularly Salesforce.

What We’re Looking For

Core Engineering Skills

• Strong expertise in backend software design, development, and architecture — Java and Spring are strongly preferred.
• Experience building and maintaining RESTful APIs and microservices at scale.
• Solid experience with AWS cloud services and containerisation (Docker, Kubernetes).
• Strong understanding of CI/CD pipelines and DevOps practices.
• Occasional frontend involvement — familiarity with React or Next.js is a plus, not a requirement.
• Experience with test automation frameworks (Selenium, Playwright, JMeter) and implementing unit, integration, and e2e tests.
• Knowledge of security best practices and compliance requirements.

Contact Centre & Telephony Skills

• Exposure to Amazon Connect — call flows, routing profiles, queues, and Lambda integrations.
• Understanding of IVR design principles and telephony concepts (SIP, PSTN, CTI).
• Experience or familiarity with Salesforce integration, particularly in a contact centre context (Service Cloud, CTI).

Leadership & Collaboration

• Proven ability to lead engineering teams.
• Comfortable working in an onshore/offshore model, coordinating across time zones.
• Strong communication and stakeholder management — able to bridge India-based delivery teams with Australian architects and product owners.
• Ability to lead technical discussions and influence decisions without direct authority.
• Preferred AWS certifications (Solutions Architect or Developer).
• Agile certifications (CSM, SAFe).
• Experience in telecommunications, utilities, or subscription-based services.

Contact Information and Application Details

As part of your application with Telstra, you may receive communications from us on [phone] (for job applications in Australia) and [phone] (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated.

We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work.

We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you.

When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We’re an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply.

If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. [e-mail].

In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broadening experience, and discover the many areas of our organization there is to explore.

Explore our teams https://www.telstra.com.au/careers/our-teams