Software Engineering Manager - CRM

New Era Solutions; Bengaluru; On-site; INR 25,00,000 - 35,00,000; Full time

Job summary

A leading SaaS company in Bangalore is seeking an Engineering Manager to lead the development of their billing platform. The ideal candidate will have over 10 years of SDLC experience, including 6 years focused on Salesforce development. Responsibilities include leading Agile engineering activities, collaborating on product roadmaps, and ensuring technical guidance for best practices and outcomes. This position offers a dynamic work environment with significant growth potential.

Qualifications

• 10+ years of overall SDLC experience with 6+ years in Salesforce development and architecture.
• Implementation experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud.
• Hands-on experience with Apex, Lightning web component and REST API.

Responsibilities

• Lead the core Engineering activities in an Agile model.
• Work closely with the Product Management team for roadmaps.
• Provide architectural and technical guidance to the team.

Skills

Software engineering

Customer Relationship Management (CRM)

Salesforce

Cloud Computing

Job description

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

At Amagi, our CRM Platform is key to our continued growth. The success of our sales, marketing and customer onboarding teams is dependent on the success of our Salesforce CRM platform setup and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Architect, Staff Software Engineer, Software Tech Lead

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Evaluating Salesforce Standard vs Custom solutions and guide the team.
• Lead the Salesforce implementation related to marketing, sales and order management processes.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience in Salesforce development and architecture
• Implementation experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud.
• Hands-on with experience with Apex, Lightning web component and REST API programmatic solutions.
• Strong command of Salesforce best practices
• Strong web development skills (JavaScript, HTML, CSS).
• Experience developing the usage/subscription based billing for SaaS products.
• Salesforce certifications
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Knowledge of Finance & Operations concepts
• Salesforce integration experience with NetSuite, Jira etc.

Skills:- Software engineering, Customer Relationship Management (CRM), Salesforce and Cloud Computing