Software Engineering Lead Analyst

Evernorth Health Services; Hyderabad; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Evernorth Health Services in Hyderabad invites an experienced Software Engineering Lead Analyst to steer complex IVR development, architecture, and enterprise application design. This hands-on leadership role blends technical delivery with strategic influence.

You will mentor engineers across teams, ensure solutions align with our technology strategy, and drive performance, security, and scalability for critical platforms in a hybrid work setup from 11:30 AM IST to 8:30 PM IST.

Qualifications

• 5-8 years of IVR development experience.
• Proven architecture, design, and development of large-scale enterprise applications.
• Bachelor's degree in a related technical/business field or equivalent experience.

Responsibilities

• Troubleshoot and resolve complex issues and provide technical guidance.
• Align engineering solutions with the technology strategy and project requirements.
• Plan and implement procedures to maximize efficiency of integration technologies.
• Provide leadership to the team to design and implement middleware and monitor performance and capacity.

Skills

Communication

Influencing skills

Interpersonal skills

Project management

Agile/SCRUM

CI/CD

Education

Bachelor's degree

Job description

Software Engineering Lead Analyst - HIH - Evernorth

Position Overview

This role provides intermediate professional input to complex Software Development assignments/projects. They devise and modify procedures to solve highly complex problems considering computer equipment capacity and limitations, operating time, and the form of desired results. In this role, you can expect to design, code, test and debug within programs. This position may perform systems analysis functions and support and provide direction to more junior professionals. This role has high levels of autonomy, only requiring expert level technical support from others. Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Application Development. The Evernorth Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions. This includes technology business direction but also recruiting and mentoring employees and influencing the selection of and relationships with vendor resources to ultimately build and contribute within a world-class Delivery Vertical. This is a hands-on position with visibility to the highest levels of Evernorth management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques.

• Participates in troubleshooting and problem resolution.
• Aligns engineering solutions with the Technology strategy and supports the application’s requirements.
• Plans and implements procedures to maximize engineering and operating efficiency for application integration technologies.
• Takes accountability for the technology assets owned by the team.
• Provides leadership to the team to achieve the following objectives:
  • Design, configuration, implementation of middleware products and application design / development within the supported technologies and products.
  • Proactive monitoring and management design of supported assets assuring performance, availability, security, and capacity.
  • Maximize the efficiency (operational, performance, and cost) of the application assets.

Qualifications

Required Skills

• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong influencing/negotiation skills.
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Familiarity with agile methodology including SCRUM team leadership.
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.

Required Experience & Education

• 5-8 years of experience (IVR Development) - Mandatory
• Proven experience with architecture, design, and development of large-scale enterprise application solutions.
• College degree (Bachelor) in related technical/business areas or equivalent work experience.

Desired Experience

Location & Hours of Work

Hyderabad and Hybrid (11:30 AM IST to 8:30 PM IST)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.