Software Engineer (Product)

Avoca, Inc.; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Health insurance

Equity

Flexible PTO

Unlimited holidays

Uber ride home

Job summary

Avoca, Inc. in Bengaluru is seeking a Software Engineer (Product) to ship features end-to-end for our AI-powered back office tools. You’ll build scalable backend services, APIs, and integrations with cloud platforms, working closely with Product, Design, and Customer Success.

You have 2+ years of software engineering experience, familiarity with AWS or GCP, RESTful APIs, and SQL. A fast-moving startup mindset and curiosity about AI are essential to succeed here.

Qualifications

• 2+ years of software engineering experience.
• Experience with AWS or GCP and RESTful APIs.
• Proactive, fast-moving startup mindset with AI curiosity.

Responsibilities

• Build scalable backend services and APIs.
• Collaborate with Product, Design, and Customer Success.
• Integrate with CRM and scheduling tools.
• Own features end-to-end with tests and monitoring.

Skills

Full-stack development

AWS or GCP

RESTful APIs

SQL databases

AI / LLM interest

Fast delivery

Tools

Docker

CI/CD

AWS/GCP

Job description

We build AI tools for the service pros running a $1 Trillion+ industry. They deserve software that works as hard as they do.

Our founders, Tyson and Apurva, grew up answering phones for their moms' businesses. They learned early that for small businesses, a missed call is a lost job.

We're building Avoca to help home service pros win every job and grow on their own terms.

Who's backing us

Backed by the investors defining the next era of AI and vertical software.

How we work

We're obsessed with our customers. We talk to them daily, sit with their teams, and build to solve their problems. We know the stakes. Fast pace is a given.

We meet customers where they are: flying out to their call centers and showing up at industry conferences.

Our Values

Customer Obsession

Seek team members who act decisively when encountering problems rather than dwelling on them.

Prioritizing collective success over individual ambitions.

Solutions Not Problems

Focus on making things better, especially given constant new challenges.

Come join us

Defining the AI front office for a $1 Trillion+ industry. 100 people and growing. Backed by top investors.

We're in Union Square together every day. Lunch on us, and benefits built to support the best work of your career.

The people at Avoca are the reason I'm here. Not the market, not the tech stack, the people. These are the people I call when things get hard, not about code, about life.

The people at Avoca are the reason I'm here. Not the market, not the tech stack, the people. These are the people I call when things get hard, not about code, about life. Rong Ye Software Engineering

I get to work alongside people who genuinely care about the product, each other, and the businesses we serve. Real trust, real ownership, and a team that celebrates wins together. Selling something that actually transforms how home services companies operate makes it easy to show up fired up every morning.

Avoca is the first company where I've felt like I'm on the cusp of something great. I've been at other startups, but I've never been around a more brilliant team, and I genuinely learn something new every day. We bring the same urgency our clients bring to their clients, and they feel it.

Avoca is the first company where I've felt like I'm on the cusp of something great. I've been at other startups, but I've never been around a more brilliant team, and I genuinely learn something new every day. We bring the same urgency our clients bring to their clients, and they feel it. Nina Udeagha Technical Account Manager

Everything you need to do your best work — and live a great life outside of it.

Health & Insurance

Comprehensive coverage, multiple plan options.

Disability & Life

Short and long-term disability fully covered.

Build wealth alongside the company.

Equity

Time Off

Recharge whenever you need to.

Flexible PTO

Unlimited time off plus 10 company holidays.

Paid time to bond with your new addition.

We feed you while you focus.

Work

Everything you need to ship great work.

Every tool you need, fully covered.

In-Office Culture

High trust, high ownership. We have each other's backs.

Commute

Transit and parking covered.

Late-Night Rides

Uber home on us.

Software Engineer (Product)

Location

Address

Full time

Location Type

Hybrid

Department

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

About the Role

We're looking for a software engineer who ships fast without dropping quality. You'll own features end-to-end with support from senior engineers, learn how AI systems behave in production, and see your work reach customers within days rather than quarters. The Bengaluru team is product engineering, so everything you build is customer-facing.

What You'll Do

Development & Implementation - Build scalable backend services, APIs, and AI-powered features using TypeScript/Node.js, Python, and cloud platforms.

Collaboration & Learning - Work closely with senior engineers, participate in code reviews, and contribute to technical and architecture discussions.

Product Integration - Partner with Product, Design, and Customer Success to translate requirements into robust, customer-facing solutions.

Specifically, you'll:

Build and ship features end-to-end, from backend services to customer-facing interfaces.

Work on AI-powered workflows: prompt design, evaluation, and the systems that make LLMs reliable in production.

Build integrations with CRM systems, scheduling platforms, and third-party communication tools.

Fix real customer problems, often with a short loop between report and fix going live.

Write comprehensive tests, add monitoring, and take ownership of what you ship after it ships.

Participate in on-call rotation and incident response to ensure system reliability.

Take loosely defined problems, ask the right questions, and drive them to done with minimal hand-holding.

Hybrid, based in Bengaluru - regular office presence expected for collaboration and team coordination.

Some overlap with US business hours may be needed for client coordination and project work.

What You’ll Bring

2+ years of software engineering experience, ideally full-stack, including at least 1 year in a fast-paced startup or growth-stage environment.

Hands-on experience with AWS or GCP and modern deployment practices.

Experience building and maintaining RESTful APIs and understanding of service-oriented architectures.

Comfort working with SQL databases at scale.

A track record of fast, high-quality execution - you move quickly and your work holds up.

Self-driven: you unblock yourself, chase down context, and don't need work broken into small pieces.

Comfort with ambiguity and changing requirements in a fast-moving startup.

Curiosity about AI and LLMs - direct experience is a plus, appetite to learn is required.

Low ego, high energy, and a bias toward shipping.

Bonus Points

Experience with AI/ML technologies, LLMs, or conversational AI systems.

Background in B2B SaaS or enterprise software.

Previous startup experience or exposure to rapid scaling.

Contributions to open source or active developer community participation.

Experience with real-time systems, or event-driven architectures.

Familiarity with Docker/containerization and orchestration tools.

Why Avoca

Compensation in line with industry standards and above.

Direct impact - your code powers thousands of businesses and millions of customer interactions.

Accelerated learning - work on cutting-edge AI technology with experienced mentors.

Clear paths for advancement as the company and team scale.

A fast-moving, collaborative culture built for builders who thrive on speed, iteration, and impact.

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.