Software Engineer (Product)

Avoca; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive compensation

Direct impact

Accelerated learning

Clear paths for advancement

Fast-moving, collaborative culture

Job summary

Avoca, a fast-growing AI-powered home services platform, is hiring a software engineer in Bengaluru. You will own features end-to-end, shipping rapidly with quality, and work on AI-driven workflows that reach customers in days.

You’ll collaborate with product, design, and customer success, build scalable backend services with TS/Node.js, Python, and cloud platforms, and contribute to a production-ready stack.

Qualifications

• 2+ years of software engineering experience, ideally full-stack.
• Strong programming skills in JavaScript/TypeScript and Python.
• Hands-on experience with AWS or GCP and modern deployment practices.
• Experience building and maintaining RESTful APIs.
• Comfort working with SQL databases at scale.
• Bias toward shipping with high-quality execution.
• Self-driven and able to navigate ambiguity in a startup.
• Curiosity about AI and LLMs is a plus.

Responsibilities

• Build scalable backend services, APIs, and AI-powered features using TS/Node.js, Python, and cloud platforms.
• Collaborate with senior engineers, participate in code reviews, and contribute to architecture discussions.
• Translate requirements with Product and Design into customer-facing solutions.
• Ship features end-to-end from backend to customer interfaces.
• Work on AI-powered workflows: prompt design, evaluation, and production reliability of LLMs.
• Integrate with CRM, scheduling platforms, and third-party tools.
• Write tests, add monitoring, and own what you ship.
• Participate in on-call rotation and incident response.
• Take loosely defined problems and drive them to done with minimal hand-holding.

Skills

JavaScript/TypeScript

Python

RESTful APIs

SQL databases

Full-stack development

Fast execution

AI curiosity

Tools

AWS

GCP

Docker

CI/CD

Job description

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We’re a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we’re building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

About the Role

We’re looking for a software engineer who ships fast without dropping quality. You’ll own features end-to-end with support from senior engineers, learn how AI systems behave in production, and see your work reach customers within days rather than quarters. The Bengaluru team is product engineering, so everything you build is customer-facing.

What You’ll Do

• Development & Implementation - Build scalable backend services, APIs, and AI-powered features using TypeScript/Node.js, Python, and cloud platforms.

• Collaboration & Learning - Work closely with senior engineers, participate in code reviews, and contribute to technical and architecture discussions.

• Product Integration - Partner with Product, Design, and Customer Success to translate requirements into robust, customer-facing solutions.

Specifically, you’ll:

• Build and ship features end-to-end, from backend services to customer-facing interfaces.

• Work on AI-powered workflows: prompt design, evaluation, and the systems that make LLMs reliable in production.

• Build integrations with CRM systems, scheduling platforms, and third-party communication tools.

• Fix real customer problems, often with a short loop between report and fix going live.

• Write comprehensive tests, add monitoring, and take ownership of what you ship after it ships.

• Participate in on-call rotation and incident response to ensure system reliability.

• Take loosely defined problems, ask the right questions, and drive them to done with minimal hand-holding.

Work Environment & Schedule

• Hybrid, based in Bengaluru - regular office presence expected for collaboration and team coordination.

• Some overlap with US business hours may be needed for client coordination and project work.

What You’ll Bring

• 2+ years of software engineering experience, ideally full-stack, including at least 1 year in a fast-paced startup or growth-stage environment.

• Strong programming skills in modern JavaScript/TypeScript and Python, with backend development experience.

• Hands-on experience with AWS or GCP and modern deployment practices.

• Experience building and maintaining RESTful APIs and understanding of service-oriented architectures.

• Comfort working with SQL databases at scale.

• A track record of fast, high-quality execution - you move quickly and your work holds up.

• Self-driven: you unblock yourself, chase down context, and don’t need work broken into small pieces.

• Comfort with ambiguity and changing requirements in a fast-moving startup.

• Curiosity about AI and LLMs - direct experience is a plus, appetite to learn is required.

• Low ego, high energy, and a bias toward shipping.

Bonus Points

• Experience with AI/ML technologies, LLMs, or conversational AI systems.

• Background in B2B SaaS or enterprise software.

• Previous startup experience or exposure to rapid scaling.

• Contributions to open source or active developer community participation.

• Experience with real-time systems, or event-driven architectures.

• Familiarity with Docker/containerization and orchestration tools.

Why Avoca

• Compensation in line with industry standards and above.

• Direct impact - your code powers thousands of businesses and millions of customer interactions.

• Accelerated learning - work on cutting-edge AI technology with experienced mentors.

• Clear paths for advancement as the company and team scale.

• A fast-moving, collaborative culture built for builders who thrive on speed, iteration, and impact.

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.