Software Engineer III - ServiceNow Developer

J.P. Morgan; Hyderabad; On-site; INR 15,00,000 - 25,00,000; Full time

Job summary

A leading financial institution is seeking a Software Engineer III to join their Corporate Technology division. This role involves designing and delivering reliable technology products and requires expertise in ServiceNow along with experience in software engineering concepts and agile methodologies. The ideal candidate will have strong coding skills and a thorough understanding of software development life cycle.

Qualifications

• 3+ years applied experience in software engineering.
• Certified ServiceNow Developer and Implementation Specialist in one ITSM module.
• Hands-on experience with ServiceNow integration solutions.

Responsibilities

• Execute software solutions, design, development, and technical troubleshooting.
• Create secure and high-quality production code.
• Produce architecture and design artifacts.

Skills

Software engineering concepts

ServiceNow configuration and administration

Java

Python

JavaScript

Agile methodologies

Education

Formal training or certification in software engineering

Tools

ServiceNow

Flow Designer

Integration Hub

Job description

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Corporate Technology division as a part of the Finance Technology team, you will be a key member of an agile team, tasked with designing and delivering reliable, market-leading technology products that are secure, stable, and scalable. Your role involves implementing essential technology solutions across diverse technical domains to support the firm's business goals effectively.

Responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Certified ServiceNow Developer and Implementation Specialist in one ITSM module is a must
• Hands on experience in ServiceNow configuration and administration, with a strong understanding of the platform and PaaS model, including integration solutions like SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers.
• Proficient in leveraging ServiceNow codeless technologies such as Flow Designer and Integration Hub.
• Experienced with CMDB and integration with external tools, as well as Service Portal, Request Catalog, and Automations across the ServiceNow platform.
• Skilled in ITSM modules including Orchestration, Service Mapping, Event Management, and Discovery, with software development experience in languages such as Java, Python, JavaScript, and JS Libraries and Frameworks
• Hands-on practical experience in system design, application development, testing, and operational stability
• Overall knowledge of the Software Development Life Cycle along with proficiency in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Implementation Specialist other modules good to have (ITOM, CSM, ITBM, HR)
• Knowledgeable in AI and ML capabilities, and web technologies like SOAP, JSON, XML, and Web Services.
• Familiarity with modern front-end technologies
• Exposure to cloud technologies