- Partner with enterprise customers to understand technical requirements and business goals
- Design scalable AI solution architectures and guide customers through production deployments
- Build integrations, prototypes, and reusable tools that accelerate customer success
- Lead technical workshops and architecture discussions
- Troubleshoot complex production issues
- Collaborate with Product and Engineering teams to share customer feedback and influence future product enhancements
- Create documentation, reusable best practices, and technical assets for future deployments
- Help Fortune 100 organizations bring cutting-edge AI systems into production
Requirements
- Bachelor's degree in Computer Science or a related technical field (or equivalent experience)
- 4–8 years of software engineering experience building scalable, production-grade applications
- Experience with APIs, distributed systems, cloud platforms, or backend development
- Strong troubleshooting and problem-solving skills across multiple layers of the technology stack
- Excellent communication skills and ability to work directly with enterprise customers
- Comfortable working in fast-paced, ambiguous environments
- Interest in AI, Machine Learning, or developer platforms
- Preferred: experience deploying or supporting Generative AI, LLM, or Machine Learning applications in production
- Preferred: experience with Kubernetes, cloud infrastructure, observability, or MLOps
- Preferred: experience building customer-facing technical solutions or integrations
- Preferred: experience creating reusable developer tools, frameworks, or open-source contributions
- Preferred: consulting, Solutions Engineering, or Technical Customer Success experience in enterprise environments
Core Competencies
Demonstrates expertise in designing scalable AI solution architectures and deploying production-grade applications, with a strong focus on customer collaboration and technical problem-solving. Proficient in building integrations and reusable tools that enhance customer success in enterprise environments.
Highest-signal resume keywords
- AI Solution Architecture
- Production Deployments
- Troubleshooting Complex Issues
- APIs and Distributed Systems
- Customer-Facing Technical Solutions
ATS Optimization Keywords
Hard Skills
- Software Engineering
- Scalable Applications
- APIs
- Cloud Platforms
- Backend Development
- Machine Learning
- Generative AI
- Kubernetes
- MLOps
- Technical Documentation
Soft Skills
- Excellent Communication
- Problem-Solving
- Collaboration
- Adaptability
Certifications & Qualifications
- Bachelor's Degree in Computer Science
Industry Keywords
- Enterprise Customers
- Technical Requirements
- Production Issues
- Technical Workshops
- Solutions Engineering
- Technical Customer Success
Tools & Technologies
- Cloud Infrastructure
- Observability
- Developer Tools
- Frameworks