Software Engineer (AI)

Cisco; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Cisco Bengaluru is seeking a Software Engineer focused on AI-driven development within the CPCCE team of LIO. You will drive knowledge, delivery, and maintenance for the Partner Incentives and Metrics component, ensuring data accuracy and feature reliability in production.

You will design and implement AI-enabled features with Cisco Preferred LLMs and SDLC Agents, resolve bugs and performance issues, define best practices, and collaborate with the Product Owner and BSA to deliver prioritized

Qualifications

• Bachelor's or Master's in CS/AI/ML or related field with hands-on experience.
• Proven GenAI capabilities and N-Tier architecture knowledge.
• Strong Python and Java programming, plus Snowflake experience.
• Experience with distributed backend systems and data preprocessing.
• Familiarity with Agile and CI/CD practices.
• Experience with Jira, Confluence, Jenkins, and GitHub Copilot.

Responsibilities

• Design, develop, and test AI-enabled features for Partner Incentives and Metrics.
• Troubleshoot bugs, performance issues, data discrepancies, and security concerns.
• Define best practices and determine development scope with AI-driven processes.
• Maintain production AI solutions for reliability and maintainability.
• Collaborate with BSA and Product Owner through Ops Mode phases.

Skills

Python

Java

Agile development

GenAI capabilities

Team collaboration

Education

Bachelor's degree in Computer Science

Master's degree in Computer Science or related field

Tools

Snowflake

Jira

Confluence

Jenkins

GitHub Copilot

CI/CD pipelines

Automation

BOTs/Agents

Job description

Meet the Team

Our vision within Cisco IT is to be admired as the world’s best IT organization! Lifec ycle Innovation & Optimization (LIO) is guided by one critical mission: to operate as and deliver solutions that drive One Team. One Experience. One Cisco through our CRM architecture, data frameworks and governance and sales and partner compensation, while integrating AI extensively throughout.

In Customer & Partner Communities & Compensation Engineering (CPCCE) (part of LIO), we deliver a simplified and intuitive Seller and Partner experience and world‑class digital capabilities that aligns with business strategy and enables growth. The Partner Incentives and Metrics component enables the recurring revenue transformation by influencing the selling behavior of internal sellers and external partners.

Your Impact

As a Software Engineer focused on AI driven development, you drive knowledge, delivery, and maintenance for the Partner Incentives and Metrics component—ensuring the right data, automation, and feature behavior work reliably in production.

• Part of end-to-end AI solution delivery: design, development, and unit testing for AI‑enabled features using Cisco Preferred LLM, Cisco LLM, and SDLC Agents, with Copilot for Code support to accelerate implementation
• Investigate and resolve bugs, performance issues, data discrepancies, and security concerns—using AI to minimize development lifecycle impact
• Define best practices and determine development scope using AI‑driven processes
• Maintain and improve production AI solutions to ensure reliability and long‑term maintainability
• Collaborate tightly with BSA and the Product Owner to deliver prioritized outcomes through the Solution and Execution phases of the Ops Mode

Minimum Qualifications

• Bachelor's 3+ years of professional experience , Master's degree 2+years of professional experience in Computer Science, AI/ML Engineering, or a related field.
• Proven understanding of GenAI capabilities and N‑Tier architectural concepts, Harness Engineering and how they influence code‑design‑test‑deploy.
• Strong programming skills in Python, Java, Snowflake, Full Stack.
• Knowledge of data preprocessing, feature engineering, and model evaluation techniques.
• Knowledge of Agile development methodology
• Knowledge and hands‑on experience in building distributed backend systems with Snowflake
• Experience with development and infrastructure tools including Jira, Confluence, Jenkins, GitHub copilot, Automation, BOTs/Agents and CI/CD pipelines
• Solid communications and organizational skills, and ability to work successfully in a team environment

Preferred Qualifications

Proven understanding of GenAI capabilities and N‑Tier architectural concepts, Harness Engineering and how they influence code‑design‑test‑deploy.

• Strong programming skills in Python, Java , Snowflake .
• Knowledge of data preprocessing, feature engineering, and model evaluation techniques.
• Knowledge of Agile development methodology
• Knowledge and hands‑on experience in building distributed backend systems with Snowflake
• Experience with development and infrastructure tools including Jira, Confluence, Jenkins, GitHub copilot, Automation, BOTs/Agents and CI/CD pipelines
• Solid communications and organizational skills, and ability to work successfully in a team environment

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.