Software Engineer

NatWest Group; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

NatWest Group in India invites a Software Engineer at senior analyst level to join a dynamic production support team. You will help build and sustain reliable applications, collaborating with stakeholders across levels of seniority to ensure smooth operation and rapid incident response.

You'll apply strong Unix/Linux skills, experience with AWS, and ITIL awareness to drive RCA-driven improvements, automate where possible, and contribute to resilient, scalable services in a busy production

Qualifications

• 3-6 years of Production Support experience in a 24x7 environment.
• Strong knowledge of Unix/Linux commands and troubleshooting.
• Working experience with AWS services and cloud-based applications.
• ITIL knowledge or certification preferred.

Responsibilities

• Engineer and maintain high-performance, secure software solutions.
• Monitor critical apps, troubleshoot incidents and perform RCA.
• Support production environments in 24x7 operation.
• Work in teams across full software life cycle.
• Collaborate to optimise engineering capability.
• Design, test, and deploy code from requirements to operations.

Skills

Unix/Linux

AWS

ITIL

Scripting

Monitoring tools

DevOps practices

Communication skills

Job description

Join us as a Software Engineer

• This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
• Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
• It's a chance to hone your existing technical skills and advance your career
• We're offering this role at senior analyst level

• This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
• Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
• It's a chance to hone your existing technical skills and advance your career
• We're offering this role at senior analyst level

What You'll Do

In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.

The role involves monitoring critical applications, troubleshooting incidents, performing root cause analysis, ensuring system stability, and supporting business-critical production environments.

You'll Also Be

• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working code
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

The Skills You'll Need

We are looking for a Production Support Engineer with 3-6 years of experience to join our team. The ideal candidate should have strong production support experience, working knowledge of Unix/Linux systems, and exposure to AWS cloud services. ITIL knowledge / certification and experience with scripting, monitoring tools, or DevOps practices will be preferred.

You'll Also Need

• 3+ years of Production Support experience in a 24x7 environment
• Good knowledge of Unix/Linux commands and troubleshooting
• Working experience with AWS services and cloud-based applications
• Experience in incident management, problem management, and RCA preparation
• Exposure to monitoring, log analysis, and application support activities
• Strong analytical and communication skills
• Ability to work with cross-functional teams and handle critical production issues