Software Engg DandT Automation Testing

West Pharmaceutical Services; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

West Pharmaceutical Services is seeking a Software Engineer in Quality Engineering in Bengaluru to drive AI-augmented testing and automation. You will design AI-driven test cases, data, and scripts, validate AI outputs, and integrate tools across the QA lifecycle for web, mobile, API, and data platforms.

You will develop AI agents, end-to-end workflows, and MCP-based testing pipelines, collaborating with Dev and Product teams to elevate quality through automation and risk-based testing.

Qualifications

• Bachelor's Degree in Computer Science or Information Systems is required.
• Minimum 3 years of relevant experience.

Responsibilities

• Design and implement AI-assisted workflows for generating test cases, data, and automation scripts.
• Validate and refine AI-generated outputs for quality and reliability.
• Integrate AI tools into the QA lifecycle across test design, execution, and reporting.
• Build and maintain AI agents to automate QA tasks such as test generation, defect analysis, and test data creation.
• Develop end-to-end workflows (generate → execute → report) and optimize processes with agent-based approaches.
• Work with MCP servers to enable context-aware AI testing workflows and integrate enterprise data.
• Develop and maintain automation frameworks for API, web, mobile, desktop, and data testing, with CI/CD integration.
• Promote risk-based testing and early quality with Dev/Product teams.

Skills

Java

Python

JavaScript

C#

REST Assured

Selenium

Playwright

Cypress

Appium

API testing

CI/CD

Jenkins

GitHub Actions

AI-assisted testing tools

LLM workflows

MCP servers

SQL

ETL validation

Agile/Scrum

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Git

CI/CD tools

Job description

Job Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This role is responsible for providing the Validation and Testing support. This is a key technical role responsible for the creation of test plan, test cases and test reports for the development activities as per the Customer requirement spec.

We are seeking a forward-thinking Software Engineer in Quality Engineering to help drive the transformation from traditional QA to AI-augmented, intelligent quality engineering practices

This role focuses on building automation-first, AI-assisted testing solutions, leveraging MCP (Model Context Protocol) servers, and developing AI agents to accelerate testing, improve productivity, and enhance release confidence across web, mobile, API, and data platforms.

Essential Duties and Responsibilities

AI-Assisted Testing & Automation

• Design and implement AI-assisted workflows for generating test cases, test data, and automation scripts
• Validate and refine AI-generated outputs to ensure quality and reliability
• Integrate AI tools into the QA lifecycle across test design, execution, and reporting

Agent Development & Workflow Automation

• Build and maintain AI agents to automate QA tasks such as test generation, defect analysis, and test data creation
• Develop end-to-end workflows (generate → execute → report)
• Optimize processes using agent-based approaches to improve productivity

MCP Server Utilization

• Work with MCP servers to enable context‑aware AI testing workflows
• Integrate enterprise data and test artifacts into AI systems
• Ensure secure and efficient usage of MCP-based integrations

Test Automation (API, Web, Mobile, Desktop, Data)

• Develop and maintain automation frameworks with focus on:
  • API testing
  • Web, mobile, and desktop applications
  • Data validation
• Build scalable, maintainable automation solutions
• Integrate tests into CI/CD pipelines

Quality Engineering Practices

• • Implement risk-based testing to prioritize high‑impact areas
  • Collaborate with Dev and Product teams for early quality (shift‑left)
  • Participate in defect triage, root cause analysis, and continuous improvement

Education

Bachelors Degree Computer Science required or Information Systems

Work Experience

Minimum 3 years of relevant experience required

Core Technical Skills

• Strong programming skills in Java / Python / JavaScript / C#
• Experience in test automation frameworks (e.g., REST Assured, Selenium, Playwright, Cypress, Appium)
• Hands‑on experience in API testing and automation
• Understanding of CI/CD pipelines (Jenkins, GitHub Actions, etc.)

AI & Emerging Technology Skills

• Experience with AI-assisted development/testing tools (e.g., GitHub Copilot, ChatGPT etc.)
• Basic understanding of:
  • Prompt engineering
  • Evaluating AI-generated outputs
• Exposure to LLM‑based workflows, agents, or automation using AI

MCP / Integration / Advanced

• Familiarity with MCP servers or similar context‑injection frameworks
• Experience integrating AI with enterprise systems, APIs, or datasets
• Understanding of agent-based architectures

Testing & QA Skills

• • Strong understanding of:
    • Test design techniques
    • Functional and non‑functional testing
    • Defect lifecycle and root cause analysis
  • Experience with risk-based testing approaches

Preferred Knowledge, Skills and Abilities

• Experience in data testing (SQL, ETL validation)
• Exposure to performance or security testing
• Experience working in Agile/Scrum environments
• Prior experience in building internal QA tools or frameworks
• Experience building AI agents using frameworks like LangChain, AutoGen, or similar is a strong plus

Travel Requirements

10%: Up to 26 business days per year

Additional Requirements

Key Competencies

• Problem-solving and analytical thinking
• Ability to evaluate and validate AI outputs critically
• Strong collaboration and communication skills
• Curiosity and willingness to experiment with new technologies
• Ownership mindset with focus on outcomes, not just execution

Shift

12:00 PM – 9:00 PM India time. Willingness to work outside of these hours as needed.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in orderto apply to West, please send an email to [e-mail]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

Requirements: