Senior AI QA Automation Engineer, D&T

West Pharmaceutical Services; Bengaluru; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

A global healthcare company seeks a Senior AI QA Automation Engineer in Bengaluru, India. This role focuses on building and scaling AI-enabled testing capabilities across digital platforms. Key responsibilities include designing automation frameworks and integrating AI tools into CI/CD pipelines. The ideal candidate will have a Bachelor's degree in Computer Science and 5-8 years of experience in QA automation, with strong programming skills in Python, Java, or JavaScript. Join a diverse team dedicated to improving patient lives through innovation.

Qualifications

• 5–8 years of experience in QA automation / SDET roles with a strong focus on scalable test automation.
• Proven experience designing and maintaining automation frameworks for web, API, and mobile applications.
• Hands-on experience with modern testing tools and AI/GenAI in testing.

Responsibilities

• Design, build, and maintain scalable automation frameworks for web, API, and mobile applications.
• Enhance existing automation with AI-driven capabilities.
• Integrate automated tests into CI/CD pipelines with quality gates.

Skills

Python

Java

JavaScript

AI/GenAI application in testing

CI/CD pipelines

Education

Bachelor’s degree in Computer Science

Tools

Selenium

Playwright

REST Assured

Appium

Job description

About West

At West, we connect people by a purpose to improve patient lives that has been at the center of our company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the U.S. Government during World War II. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work, and we are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

We are looking for a Senior AI QA Automation Engineer to build and scale AI‑enabled testing capabilities across our digital platforms. This role combines strong automation engineering with hands‑on use of generative AI to improve test coverage, speed, and quality. You will enhance existing automation frameworks with AI‑driven capabilities such as test generation, failure analysis, and test optimization, and integrate them into CI/CD pipelines. Working closely with engineering, QA, and DevOps teams, you will help drive a more efficient, data‑driven, and AI‑assisted approach to quality engineering.

Essential Duties and Responsibilities

• AI‑Enabled Test Automation
  • Design, build, and maintain scalable automation frameworks for web, API, and mobile applications.
  • Enhance existing automation (e.g., Selenium, Playwright) with AI‑driven capabilities such as test case generation, test data creation, failure analysis, and debugging support.
• Practical AI Integration in QA
  • Apply GenAI (e.g., Azure OpenAI, OpenAI APIs) to improve testing efficiency, including automated test creation and maintenance, result summarisation and defect insights, test coverage and risk analysis.
  • Build Python or JavaScript utilities to integrate AI services into QA workflows.
• CI/CD & Quality Engineering
  • Integrate automated tests into CI/CD pipelines (Azure DevOps) with clear quality gates.
  • Collaborate with DevOps and engineering teams to enable continuous testing and faster feedback cycles.
  • Ensure test traceability, coverage visibility, and alignment with release processes.
• Quality Strategy & Best Practices
  • Contribute to test strategy, test planning, and automation roadmap for digital platforms.
  • Identify opportunities to improve test coverage, stability, and execution efficiency.
  • Establish and promote best practices for AI‑assisted testing across the team.
• Data‑Driven Quality Improvements
  • Leverage test results, logs, and telemetry to identify flaky tests and root causes, improve defect detection and test prioritisation, and support development of metrics and dashboards to track automation effectiveness and quality trends.
• Continuous Improvement & Innovation
  • Evaluate emerging tools and approaches in AI‑driven QA and automation.
  • Pilot and implement improvements that increase automation efficiency and release confidence.

Qualifications

• Bachelor’s degree in Computer Science or equivalent experience.
• 5–8 years of experience in QA automation / SDET roles with a strong focus on scalable test automation.
• Proven experience designing and maintaining automation frameworks for web, API, and at least one of mobile or desktop applications.
• Strong programming skills in Python, Java, or JavaScript.
• Solid understanding of CI/CD pipelines (Azure DevOps preferred) and integrating automated tests into release workflows.
• Hands‑on experience or demonstrated interest in applying AI/GenAI to testing, such as test case generation, test data creation, defect analysis or prediction, and use of tools like Azure OpenAI or OpenAI APIs.
• Experience working with modern testing tools (Playwright, Selenium, REST Assured, Appium, BrowserStack).
• Exposure to automation strategy, test planning, and quality engineering practices in agile environments.
• Experience driving automation improvements or transformation initiatives is a strong plus.
• Good to have experience implementing or working with AI‑driven testing techniques, such as self‑healing automation, LLM‑based test generation and optimisation, AI‑assisted defect triaging or flaky test detection.
• Preffered to modern test automation architectures, including modular, API‑first, and scalable framework design.
• Desirable with observability and telemetry‑driven testing, using tools like Azure Application Insights, logs, and usage analytics.
• Familiarity with test data management strategies, including synthetic data generation and AI‑assisted data creation.
• Understanding of AI model behaviour and evaluation, including prompt engineering, output validation, and handling model limitations in testing workflows.
• Experience working in enterprise environments with integrated systems.
• Exposure to performance, reliability, or resilience testing in distributed systems.
• Comply with all relevant SOPs and safety and quality policies.

Travel Requirements

10%: Up to 26 business days per year.

Shift

• 12pm – 9pm India time. Willingness to work outside of these hours as needed.
• Ability to work in a global and virtual environment and to effectively prioritise and execute tasks in a high‑pressure environment.

What We Offer

West is an equal‑opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation to apply, please send an email to [e-mail]. Where permitted by law, an offer of employment with West Pharmaceutical Services or any of its subsidiary or affiliate companies is contingent upon the satisfactory completion of background screening.