Software Development Manager, Cross Border Technology

United States Digital Space LLC; Karnataka; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

United States Digital Space LLC is seeking an experienced engineering manager to lead teams in developing innovative web services that enhance the international shopping experience on Amazon. The candidate will have a strong background in software development and team management, working collaboratively across departments to drive customer satisfaction.

With over 7 years of experience in engineering and a proven track record of delivering results, you will help build solutions that reach millions of new customers worldwide. The role requires a focus on simplifying complex problems while ensuring effective cross-team communication.

Qualifications

• 7+ years of engineering experience.
• 3+ years of engineering team management experience.
• 8+ years leading multi-tier web services development.

Responsibilities

• Define and develop multi-tier web services.
• Manage and mentor engineering teams.
• Drive the customer experience improvements.

Skills

Engineering management

Web services development

Code reviews

Software development life cycle

Team collaboration

Job description

Overview

the company's long-term vision is to enable a seamless experience for all Amazon customers worldwide on any Amazon website or device, in any language and for any culture. This extends to make products from any market available in any market.

Our team is responsible for building next generation services that will re-define international trade at Amazon. We want to improve how shoppers around the world discover and purchase global merchandise. We are building new services responsible for enhancing the international shopping experience. Our mission is to provide a one-stop shopping experience to international customers that includes:

• Build solutions that reach millions of new customers all over the world, providing them with a world class shopping experience in their local language, payments, and currencies
• Drive customer experience technology for supporting customers all over the world.
• Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its exponential growth

About You

You're looking for a career where you'll be able to build, to deliver, and to impress. You build solutions that reach millions of new customers all over the world. You look at problems holistically, and thrive on the intricate complexity of designing feedback loops and ecosystems. You want to work on projects where you are implementing solutions to real problems that require creative solutions and deep understanding of the problem space. You challenge yourself and others to constantly come up with better solutions. You work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue its exponential growth.

About Us Together

We're going to enable customers from over 77 countries to purchase products on Amazon with guaranteed shipping and import duty fees. We’re going to improve this experience by making selection available across all Amazon marketplaces, so that customers can search and browse in their preferred language and currency. Along the way, we're going to face seemingly impossible problems. We're going to argue about how to solve them, and we'll work together to find a solution that is superior to each of the proposals we came in with. We'll make tough decisions, but we'll all understand why. We'll be the dream team.

The Ideal Candidate

The ideal candidate for this space will be highly quantitative, have great judgment and passion for building a great customer experience, be inventive, and have a strong track record of delivery. You also have a pragmatic approach and iterative approach to building software: you have an ability to simplify and get things done with a demonstrated track record of building and delivering software and working effectively with external and internal teams.

Job Responsibilities and Qualifications

Job responsibilities

• 7+ years of engineering experience
• 3+ years of engineering team management experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Equal Opportunity Employer

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.