Software Development Manager, EU INTech Delivery Speed Tech

Amazon Inc.; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Amazon Inc. in Bengaluru, India seeks a Software Development Manager for the EU INTech Delivery Speed Tech team to own major components and drive delivery of scalable software applications globally.

You will manage a team of SDEs, influence technical direction, and ensure high-quality delivery, partnering with product and program management across regions. Based in Bengaluru Development Center, you will lead design reviews and mentor engineers in a fast-paced environment.

Qualifications

• 10+ years leading the definition and development of multi-tier web services.
• 4+ years engineering team management experience.
• 7+ years engineering experience.
• Experience partnering with product or program management teams.
• Experience designing or architecting scalable systems.

Responsibilities

• Hiring and developing an engineering team responsible for design, development, and operations.
• Mentoring engineers and ensuring organizational health and career development.
• Participating in strategic planning to meet technical and business objectives.
• Leading design reviews and guiding architecture and ops issues.
• Collaborating with Business Stakeholders, Product leaders, Program Managers and customers.

Skills

Engineering leadership

Multi-tier web services

Team management

Systems architecture

Cross-functional collaboration

Troubleshooting under pressure

Job description

Software Development Manager, EU INTech Delivery Speed Tech

The EU INTech Delivery Experience team is looking for a Software Development Manager who is passionate about solving highly ambiguous and challenging problems at global scale. As an SDM, you will be responsible for owning and delivering major components of the team, and help the team with design, development, delivery and support of a variety of software applications in collaboration with a variety of roles and partner teams around the world. You will manage a team of SDEs and influence business direction, software development and high quality bar, drive operational excellence best practices.

By joining this team, your will be based in our Development Center in Bengaluru, Karnataka.

Key job responsibilities

To succeed in this role, you should be a leader who can prioritize well, communicate clearly and who has a track record of building strong teams that deliver results. You have a strong sense of ownership, passion to provide great customer experience and excellent troubleshooting skills even when in high-pressure situations. Experience with high-availability eCommerce services will be very applicable and helpful.

A day in the life

• Hiring and developing an engineering team that is responsible for design, development, and operations
• Managing and mentoring engineers, ensuring organizational health and career development within your organization
• Participating in strategic planning to achieve technical and business objectives and define technical direction, managing resource allocation between multiple engineering teams
• Leading design reviews for engineers, and driving feedback on architecture, design and operational issues
• Working with Business Stakeholders, Product leaders and Program Managers (Tech and non-Tech) and customers to deliver solutions

About the team

The mission of the EU INTech Delivery Speed Tech team is to help customers get their deliveries when, where and how they want. Our vision is that every customer should be confident to find the best product for their specific needs and preferences at the best value with very low effort. We believe that every customer and their situation require specific attention and so we build delightful shopping experiences that are tailored to the customer’s mission. We innovate from the EU for global customers. We don’t settle for an average 'one size fits all' and find the right CX for customers on each product family while delivering a cohesive delivery experience.

Basic Qualifications

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• 10+ years of leading the definition and development of multi tier web services experience
• 4+ years of engineering team management experience
• 7+ years of engineering experience
• Experience partnering with product or program management teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.