Software Asset Management & Ops Lead

Volvo Car Germany GmbH; Bengaluru; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A leading automotive company is seeking a Software Asset Management Operations Lead for the India Tech Hub. The role focuses on optimizing software vendor costs and compliance, managing outsourced SAM services, and enhancing service delivery. Ideal candidates will have substantial SAM knowledge and strong operational experience in complex environments. A relevant university degree and excellent communication skills are preferred.

Qualifications

• Strong interest in SAM including related tools, data, and processes.
• Substantial hands-on operational experience in large enterprise environments.
• Proficient in licensing and contract models for major software portfolios.

Responsibilities

• Serve as the Service Manager for contracts relating to outsourced SAM services.
• Oversee SLA/KPI monitoring and follow-up.
• Lead internal audits and performance reviews.
• Manage relationships and agreements with Large Account Resellers.

Skills

Knowledge of SAM

Analytical skills

Vendor management

Strong communication

Education

Relevant university degree

Tools

ITAM principles

FinOps frameworks

Job description

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Software Asset Management & Ops Lead

Software, the fuel for mobility
We bring bold digital visions to life. So we’re on the lookout for more curious and creative engineers who want to create change – one line of high-quality code at a time. Our transformation isn't for everyone, but if you're excited about solving the leading-edge technological challenges facing the auto industry, then let’s talk about your next move.

Let's introduce ourselves

At Volvo Cars, we are making bold digital visions come true. We aim to be the leader in the automotive world by creating a digital ecosystem built around making our customers' lives less complicated. What we all have in common at Volvo Cars is our passion for protecting lives, our endless curiosity and our dedication to create a new future for the automotive industry. Our human centric focus is what separates us from all other car companies

Within Software Asset Management (SAM), we manage strategic software vendors and set processes to optimize costs and ensure compliance across Volvo Car Group. We are seeking a Software Asset Management Operations Lead to join our global Sourcing and Software Asset Management team, based at the India Tech Hub. This unit oversees operations, digitalization, and automation of sourcing, vendor management, and SAM processes and data to maximize value from our IT and software vendors

What you'll do

Within Software Asset Management (SAM), we manage strategic software vendors and set processes to optimize costs and ensure compliance across Volvo Car Group. We are seeking a Software Asset Management Operations Lead to join our global Sourcing and Software Asset Management team, based at the India Tech Hub. This unit oversees operations, digitalization, and automation of sourcing, vendor management, and SAM processes and data to maximize value from our IT and software vendors.

Main responsibilities

Serve as the Service Manager for contracts relating to outsourced SAM services (including tools and data), overseeing:
SLA/KPI monitoring and follow-up
Data quality assurance
Leadership of service transition projects
Transformation initiatives for service delivery and toolsets
Manage relationships and contractual agreements with our Large Account Reseller
Define requirements for reporting and automation
Develop, implement, and refine processes and policies as needed
Lead internal audits and performance reviews
Gradually assume full responsibility for selected software portfolios

What you'll bring

We are seeking an individual with a strong interest in SAM encompassing related tools, data, processes, and service management. This role offers the opportunity to further develop and enhance the SAM function within Volvo Cars.

The ideal candidate possesses comprehensive knowledge of SAM, with substantial hands-on operational experience involving toolchains and data models - ideally acquired in large, complex enterprise environments. A thorough understanding of licensing and contract models for major software portfolios is required.

Applicants should demonstrate a proactive work ethic combined with strategic vision, balancing independent initiative with effective team collaboration among global teams and key stakeholders. Strong analytical and solution-oriented skills are essential. A relevant university degree is preferred.

Additional qualifications considered advantageous include:

Experience managing outsourced services and vendor relationships
Familiarity with implementing and working with ITAM and FinOps principles and frameworks

Who you are and what you believe in

Embraces We Culture
You are customer focused and have a solution-oriented mindset
You excel in collaboration, both with internal and external stakeholders, and are passionate about building a work environment based on trust
Curious
You are passionate about digital transformation, and you have an interest in staying up to date with new technologies and trends
You are self-propelled and have an innovative and creative mind
Communication
You are an avid communicator, and are fluent in both spoken and written English
You can build compelling and interesting presentations supporting your ideas
You manage stakeholder expectations at various levels with ease
You navigate confidently in a multi-cultural environment

Volvo Cars. For Life.
For nearly a century, Volvo Cars has empowered people to move freely in a personal, sustainable and safe way. Today, we are driving bold advancements in electrification, sustainability and automotive safety. To realise our ambitious vision, we are seeking innovative minds who are ready to tackle the challenges of tomorrow – today.

In our company, we believe extraordinary things are achieved by ordinary people with the drive to make a difference.