Soft Services Manager

Micron-Technology,-Inc.; Gujarat; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Micron Technology, Inc. in Sanand, Gujarat, invites applications for a Soft Services Manager who will lead housekeeping, catering, landscaping and facilities housekeeping programs.

You will manage vendors, SLAs, safety standards and sustainability initiatives while coordinating with security, procurement and internal stakeholders to ensure smooth service delivery across the site. The role emphasizes continuous improvement, cost optimization and alignment with Micron safety and environmental

Qualifications

• Bachelor’s degree in Facilities Management, Hospitality, Engineering, Business Administration, or related field.
• 8+ years of experience in Facilities Management, Soft Services or Workplace Operations in an MNC.
• Strong vendor management, operations and stakeholder coordination skills.
• Knowledge of workplace safety and compliance requirements.
• Leadership, communication, organizational and problem-solving abilities.
• Prefers experience in manufacturing, semiconductors, or large corporate environments.

Responsibilities

• Manage housekeeping, janitorial, deep cleaning, and hygiene services.
• Oversee cafeteria, pantry, vending machines, landscaping and employee amenities.
• Collaborate with security on access control, emergency preparedness and safety.
• Drive waste management, recycling, pest control and sustainability programs.
• Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews.
• Support facility planning, upgrades, layouts and infrastructure projects.
• Apply AI to review project costs, vendor proposals, and ensure compliance.
• Conduct audits to ensure safety, environmental, and operational standards.

Skills

Vendor management

Stakeholder coordination

Leadership

Communication

Problem-solving

Safety/compliance

Education

Bachelor’s degree in Facilities Management or related field

Relevant professional certification (preferred)

Job description

Job IDJR105763Our vision is to transform how the world uses information to enrich life for all.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Soft Services ManagerLocation: Sanand, Gujarat, IndiaPosition SummaryThe Soft Services Manager will lead workplace and facility support operations to ensure a safe, compliant, efficient, and employee-focused environment aligned with Micron standards. The role will oversee housekeeping, hospitality, waste management, landscaping, and vendor performance while driving operational excellence and continuous improvement initiatives.Key ResponsibilitiesManage housekeeping, janitorial, deep cleaning, façade cleaning, and workplace hygiene services.Oversee cafeteria, pantry, vending Machines, landscaping, indoor plants, and employee amenities.Closely work with security team - operations, access control, emergency preparedness, and workplace safety initiatives.Drive waste management, recycling, pest control, and sustainability programs.Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews.Support facility planning, workplace upgrades, layout changes, and infrastructure projects.Applying artificial intelligence to review project costs, vendor proposals, and ensure compliance with drawings, specifications, and schedules.Conduct audits and ensure compliance with Micron safety, environmental, and operational standards.Identify opportunities for process improvement, cost optimization, and enhanced employee experience.Partner with internal stakeholders to ensure seamless service delivery across the site.QualificationsBachelor’s degree in Facilities Management, Hospitality, Engineering, Business Administration, or a related field.8+ years of experience in Facilities Management, Soft Services, Hospitality, or Workplace Operations in MNC environment.Strong experience in vendor management, workplace operations, and stakeholder coordination.Knowledge of workplace safety, compliance requirements, and operational best practices.Strong leadership, communication, organizational, and problem-solving skills.Preferred QualificationsExperience in manufacturing, semiconductors, technology, or large corporate environments.Professional certification in Facilities or Workplace Management isAbout Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contact [e-mail] Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.Micron FoundationStrong communities and education are vital to the success of both society and innovative companies. Every Micron site understands the complex needs of their local community. Whether it’s through strategic giving, sponsorships or deploying team member volunteers, we are making a difference.SustainabilityMicron is committed to sustainable practices and supporting our global community. We are building and maintaining sustainable operations, products, and communities while focusing on opportunities and risks that are most important to our business success and stakeholders.