Social Media Operations Manager

Progbiz Private Limited; India; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Progbiz Private Limited is seeking an experienced Social Media Operations Manager in India to oversee all social media project execution. This includes managing multiple client accounts, ensuring timely execution of deliverables, and maintaining internal coordination and communication with clients.

The ideal candidate will have over 3 years of experience in social media operations and project management, familiarity with tools like Asana and Trello, as well as a strong attention to detail and quality control mindset.

Qualifications

• 3+ years of experience in social media management, operations, or client servicing.
• Strong experience handling multiple social media projects simultaneously.
• Prior agency experience is highly preferred.

Responsibilities

• Manage daily social media operations across multiple client accounts.
• Plan and maintain monthly content calendars.
• Ensure timely execution of content deliverables.

Skills

Social media management

Client servicing

Project coordination

Tools

Asana

ClickUp

Trello

Job description

Job Summary:

• We are looking for an experienced and highly organized Social Media Operations Manager to oversee end-to-end social media project execution, content planning, internal coordination, and client communication.

Key Responsibilities:

• Manage daily social media operations across multiple client accounts
• Plan and maintain monthly content calendars
• Ensure timely execution of content deliverables
• Track project progress and maintain workflow consistency

Project Management & Coordination:

• Manage tasks and timelines using tools like Asana, ClickUp, Trello, or similar platforms
• Coordinate with internal teams including:

Client Communication:

• Coordinate directly with clients for approvals, updates, revisions, and deliverables
• Maintain professional and timely communication
• Ensure clarity between client expectations and internal execution

Quality Control:

• Review deliverables before sharing with clients
• Ensure accuracy in captions, creatives, branding, formatting, and content quality
• Identify and correct mistakes before final delivery

Workflow & Reporting:

• Maintain proper task updates and project documentation
• Ensure all team members follow workflow standards
• Prepare regular project status updates and progress reports

Required Skills & Qualifications:

• 3+ years of experience in social media management, operations, or client servicing
• Strong experience handling multiple social media projects simultaneously
• Prior agency experience is highly preferred
• Excellent communication and coordination skills
• Strong understanding of social media content workflows
• Experience using project management tools like Asana, ClickUp, Trello, or Notion
• Ability to manage deadlines, priorities, and team coordination effectively
• High attention to detail and quality control mindset
• Strong sense of ownership and accountability